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Reasons customers like you called recently

You guys have a virus can't get my email to log on email me at *****@***.com. *** n Ros...
I cannot upload my jpg photos for the sell section. I already went through the email qu...
Hi. *I would like intotality, for you to please REMOVE ALL NEXTDOOR off of my computer...
I would like to speak to someone about a post made today about me which is incomplete a...
I need to access posts from David Jackson Piedmont Avenue Southeast.
I need to access posts from a specific individual for verification of statements. *The...
Good afternoon!*I need information about my account, how much am I being charged and wh...
When I click on the three dots to the right of the poster, I am unable to send a messag...
I want to request that you put a stop chat room requirement as a must do thing. A lot...
I would like for you all to stop deactivating my account and making me have to reach ou...
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Help me with my issue

Our Editor's Notes on's Phone-Based Customer Care

Nextdoor is a "hyperlocal" social platform that allows neighbors to connect with each other and discuss issues relevant to their communities. The service operates online and through the company's mobile app. It is a popular service and one that generates a lot of requests for customer service and technical support.

It should be noted, however, that Nextdoor does not offer phone-based customer support to most of its users. Service by phone is restricted to advertisers and sponsors of the site. All other users must use the company's web-based and app forms to request assistance or to report concerns.

Why Do People Contact Nextdoor Customer Support?

People call Nextdoor customer support for a range of reasons, including:

  • Technical support and troubleshooting
  • Reporting inappropriate content
  • Reporting advertisers and sponsors who are fraudulent or provide bad service
  • Assistance with conflict between users
  • Business account concerns
  • Appealing moderator decisions

Best Practices for Contacting Nextdoor Customer Service

Nextdoor is a free service that is supported by sponsors and advertisers. In general, Nextdoor members are expected to resolve their own issues using the information in the Help section of the Nextdoor website. In addition, users are also expected to be adults and to address issues with others in a mature fashion.

If you do find, however, that you are having an issue that cannot be resolved on your own, you there are things that you can do to help ensure that they are addressed quickly and professionally by Nextdoor customer service.

First, work through Nextdoor's help section and bring up a contact form.

Review the form and select the area of assistance that you need from the pulldown menu.

Explain your concern or question in clear, simple language, describing what you have done to resolve the matter yourself.

Attach screenshots or documents that are relevant to your case. These may include conversations, error messages, or postings that you feel violate Nextdoor guidelines.

How do Consumers Feel About Contacting Nextdoor Customer Service?

Many people are unhappy about the fact that Nextdoor does not provide phone-based or livechat customer service. In some cases, people report feeling or being ignored by Nextdoor customer service staff.

However, many people understand the nature of this service and are able to achieve a resolution through their own efforts, customer support, and by working with other users of the system.

What Kind of Issues can a Nextdoor Customer Service Representative Resolve?

A Nextdoor customer service representative can resolve most issues, including troubleshooting with the app or website, assisting with login and password issues, helping with hacked accounts or identity theft, and addressing inappropriate content. The customer agent may also be able to assist with complaints about sponsors or advertisers that are engaging in poor business practices.

What Can't Be Resolved by Contacting Nextdoor Customer Service?

Nextdoor customer service cannot resolve incompatibilities between its service or app and your own hardware or software. The representative might be able to suggest a workaround, but ultimately it is up to you to resolve an incompatibility.

Customer service can't get your money back from an advertiser who did not provide you with the quality of products or services you expected. In addition, representatives are not responsible for refereeing conflict between users.

What Should You Do If You Have an Unsuccessful Communication with Nextdoor?

If you are unhappy with the level of customer service you received from Nextdoor, don't give up. You may still have options.

If the response you received is not to your liking, review it carefully to identify areas of miscommunication or misunderstanding.

Respond politely and explain where the response went wrong. Attach more documentation if you think it might bolster your case.

Another option is to ask other users for help. You may find that frequent users are in a good position to offer advice and support.'s Best Toll-Free/800 Customer Phone Number

You came here to see's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact anyways and help you with your issue. Over the last 18 months, 18,876 customers like you have come in search of a phone number for and helped us confirm they don't have one. Common reasons that people try to call customer support department include Account Access, Cancel Account, Problem With the App, Update Account Info, Verification Trouble and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now doesn't have any phone numbers. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While does not have a toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

How GetHuman Helps If Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our iTunes Phone Number page. Or our Western Union Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from customers like yourself.

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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