National Bank of Canada Customer Service

Phone Number & Contact Info

National Bank of Canada's Best Phone Number

888-483-5628
Toll-free·Calls Customer Service·Most popular National Bank of Canada number
Free tools for easier calling
Q:

How do I talk to a live human at National Bank of Canada?

A:Calling this National Bank of Canada number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at National Bank of Canada for you.
Q:

Does National Bank of Canada offer 24 hour customer service?

A:Not at this number; hours here are 6am-midnight EST. The least busy day is Saturday, and the most busy day is Sunday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for National Bank of Canada below.

Let us call and talk to National Bank of Canada for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this National Bank of Canada phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this National Bank of Canada number should go right to a real human being
Below are some clips we've found from National Bank of Canada's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to National Bank. For service in English, press eight. Please note that the old age Security direct deposit has been credited today. At National Bank, a culture of respect concerns us all. We have a zero tolerance policy for any breach. For automated phone services, press one. For support with your online or mobile banking, press two."
Excerpt from a call with National Bank of Canada
Tuesday, March 26, 2024 2:20 PM
In fact, much of this information on this page is superfluous because this National Bank of Canada phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

National Bank of Canada operates the call center for this 888-483-5628 phone number 6am-midnight ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 59 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the National Bank of Canada call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National Bank of Canada phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National Bank of Canada staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call National Bank of Canada is Saturday. The most busy day to call is Sunday, which averages 350% more phone calls by comparison. Again, this is based on a sample of 59 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call National Bank of Canada

In summation, the best day to call National Bank of Canada is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call National Bank of Canada

If you have time to do a bit of reading before you call National Bank of Canada, we recommend you read over some of our problem-specific articles.

Can I access my National Bank of Canada account online?

Yes, National Bank of Canada provides online banking services for its customers. By accessing the bank's website or using their mobile banking app, customers can conveniently manage their accounts online. This service allows users to view account balances, transaction history, transfer funds between accounts, pay bills, set up alerts, and even apply for loans or credit cards. With robust security measures in place, such as two-factor authentication and encryption, customers can feel confident that their personal and financial information is protected while banking online with National Bank of Canada. This digital platform offers flexibility and convenience, enabling customers to access their accounts anytime, anywhere, ensuring a seamless banking experience at their fingertips.

Does National Bank of Canada offer mobile banking services?

Yes, National Bank of Canada offers mobile banking services. With our mobile banking app, you can easily access your accounts, make transactions, pay bills, transfer funds, and manage your finances anytime, anywhere. The app is available for both iOS and Android devices and offers a user-friendly interface for a seamless banking experience on the go. You can view account balances, transaction history, and account statements, as well as set up alerts and notifications for account activity. Our mobile banking services also provide enhanced security features, such as fingerprint or facial recognition login options and the ability to temporarily block your card if it's lost or stolen. Stay connected to your finances with National Bank of Canada's convenient and secure mobile banking services.

What services does National Bank of Canada offer?

National Bank of Canada offers a comprehensive range of banking services to meet the needs of individuals, businesses, and institutions. Our services include personal banking, with features such as chequing and savings accounts, debit and credit cards, loans, mortgages, and investment options. We also provide tailored solutions for businesses, including cash management, financing options, merchant services, and foreign exchange capabilities. For professional and institutional clients, we offer specialized services like corporate banking, investment banking, as well as global transaction banking. Additionally, we provide digital banking services, making it convenient for clients to access their accounts, make payments, and manage their finances from anywhere, anytime. For further information, please visit our website or contact our customer service representatives.

Top National Bank of Canada customer service problems

Click the link above to get answers to just about any National Bank of Canada customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call National Bank of Canada is extracted from issues that customers have reported to GetHuman.
National Bank of Canada issues reported to GetHuman

More National Bank of Canada Customer Service Contacts

There are of course other ways to contact National Bank of Canada customer service besides the phone. Below we list the best ones, by medium.

National Bank of Canada Customer Help Desk / Web Support

nbc.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- National Bank of Canada customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is National Bank of Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Bank of Canada agent. This phone number is National Bank of Canada's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-483-5628 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call National Bank of Canada first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, National Bank of Canada has 1 phone number. It's not always clear what is the best way to talk to National Bank of Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National Bank of Canada. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National Bank of Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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