Microsoft (Canada) Phone Number

Call Microsoft (Canada) customer service faster with GetHuman

Customer service
  • Calls Microsoft (Canada)'s Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 6m
  • Hours are 24 hours, 7 days
  • The best time to call is 1pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live Microsoft (Canada) agent: Press 1, 1, 1, 1

Calling Microsoft (Canada) Customer Care at 877-568-2495

Aug 30, 2023

I had a question to ask the Canadian branch of Microsoft, and for reasons unknown to me, it seems their live customer service line is not an active or effective resource. I attempted to call the company several times over a number of days and was unable to make any contact with a live person or a menu of options for customer service help. Since I had a question about a software update that was automatically performed on my computer, rendering it practically useless, I had concerns that I would have liked to address with a live agent. I would have taken any live agent, but I couldn't even find a way to talk to a technical support rep or salesperson.

The 877-568-2495 phone number was the first contact number I found after a simple Google search, so I started with it. Every time I called it said, "Sorry, it appears that the requested service is not available at this time. Please visit for further assistance." Since I didn't want to talk to a robot or chat engine, but rather to someone who could explain to me why the software update went south, I kept trying to reach a live customer service representative.

As mentioned, I called this number several times at different hours of the day, and then finally, I decided to search online to see if there was another phone number that I could use. The Microsoft help website did offer the choice for users to access a live chat or to request a phone call back from a customer service agent.

While looking for another phone number to call, I saw there was no option for retail customers to call Microsoft directly, but there was an option for business customers to call the company. Interestingly enough, the number for business users was the same as the one I had been calling. I tried it again, but I received the same message. There was a second number listed under it, 905-568-0434, but when I called that number I also got the same recorded message.

I ended up using the website to request that a person call me back, and I was able to talk to someone in less than five minutes. So in the future, that's the way I will address any Microsoft issues. However, I don't understand the point of publishing a customer service phone number if no one is going to man it.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

My microsoft *** free trail was cancelled on the November **th but I was charged...
Hacked i been hacked a week trying to get into my account the hacker changed all my settings
Forgot my password and would like to reset, but forgot my recovery email password too
cannot recall email password for my email address *****@***.com, but the recovery email...
Order a game minecraft want refund it not working on PC money was taken out * times
Allow use of my email account for work purpose.
I have been Locked out of my email account with a reason. I can Not sent or receive e...
I can't log in to my email account
I bought Microsoft Office back in June ****. I didn't want ***. I only use it for spre...
Hi, microsoft blocked my email account. I try numerous time to get it back with the ser...
Our business outlook email account is blocked and we have tried to recover it but it wi...
Hello, I am contacting you via my other email address (*****@***.com). I try to connect...
Windows ** Home update failure. Computer bogged down responds very slowly. Would like i...
I can't get into my email hotmail, it wants a password. I tried all I remember, it will...
Had to purchase a new computer. I have Office Pro **** installed and trying to upgrade...

Microsoft (Canada) Customer Phone Number 877-568-2495 - Stats

Phone number to dial877-568-2495
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat
Quality of communication71%
Quality of help87%
Customer votes424
Information last updatedTue Nov 28 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft (Canada)'s Best Toll-Free/800 Customer Phone Number

This is Microsoft (Canada)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Microsoft (Canada) agent. This phone number is Microsoft (Canada)'s Best Phone Number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-568-2495 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Microsoft (Canada) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Microsoft (Canada) has 1 phone number. It's not always clear what is the best way to talk to Microsoft (Canada) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Microsoft (Canada)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Microsoft (Canada). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Microsoft (Canada), including live chat. Visit our Microsoft (Canada) Customer Service page for more information.
Microsoft (Canada) Customer Service

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!