Microsoft (Canada) Customer Service

Ways to contact Microsoft (Canada) and solve common issues

Use Microsoft (Canada)'s Phone Number

Microsoft (Canada)'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Microsoft (Canada)

Contacting Microsoft (Canada) customer support

Below you can compare and contrast the 2 ways to contact Microsoft (Canada) by looking at which ones are the fastest and which ones other customers recommend the most for solving Microsoft (Canada) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Microsoft (Canada) across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins6
Live Chat at
Customer Service
2 mins8

Microsoft (Canada): top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Microsoft (Canada).
Can I transfer my Microsoft Office license to a new computer?
Yes, you can transfer your Microsoft Office license to a new computer. Microsoft allows you to transfer your Office license to a different device as long as you follow their license transfer policy. To do this, you need to uninstall the Office software from your old computer and deactivate the license key. Then, you can install and activate Office on your new computer using the same license key. However, it's important to note that Office products are generally licensed for only one device at a time, unless you have a subscription plan like Microsoft 365 Home or Microsoft 365 Personal that allows multiple installations. Make sure you check the specific terms of your license to ensure eligibility for transferring your Office license.
What is the latest version of Microsoft Windows?
The latest version of Microsoft Windows is Windows 11. Announced on June 24, 2021, Windows 11 brings a modern and streamlined interface with enhanced productivity features and a renewed focus on gaming. It offers a centered Start menu, revamped taskbar, and new ways to multitask and organize open windows. Windows 11 also emphasizes direct integration with Microsoft Teams, enabling seamless communication and collaboration. Additionally, it introduces new gaming technologies such as DirectStorage and Auto HDR to enhance game performance and visual quality. Windows 11 provides a secure and optimized operating system, with updated system requirements to unlock its full potential, including features like Snap layouts, the Microsoft Store, and improved touch and pen experiences.
What are the system requirements for installing Windows 10?
The system requirements for installing Windows 10 are relatively moderate. Your device needs to have a processor with at least 1 GHz clock speed or faster, and a minimum of 2 GB RAM for the 64-bit system or 1 GB for the 32-bit system. It requires 16 GB of available hard disk space for the 32-bit system, or 20 GB for the 64-bit system. Your screen should have a minimum resolution of 800 x 600 pixels, and a DirectX 9 or later graphics card is necessary. To use specific features such as touch, you'll need a compatible device. Internet connectivity is also required for updates and to download and activate Windows 10. These requirements are subject to change, so it's advisable to visit the official Microsoft website for the most accurate and up-to-date information.
Where can I find Microsoft Store locations in Canada?
You can find Microsoft Store locations in Canada by visiting the official Microsoft website. Click on the "Store" option on the top menu, and then select "Find a store" from the dropdown menu. This will direct you to the Store Locator page, where you can enter your location, city, or postal code in the search box. A list of Microsoft Store locations closest to your specified area will be displayed, along with their addresses, contact numbers, and operating hours. You can also access additional details, such as in-store events and workshops, by clicking on the desired store. Furthermore, you can schedule an appointment or book sessions with experts for personalized support.
What are the different versions of Microsoft Office available in Canada?
There are several versions of Microsoft Office available in Canada to cater to different needs. The main versions include Microsoft Office Home and Student, which includes essential tools like Word, Excel, and PowerPoint for personal and educational use. For small businesses, there is Microsoft Office Home and Business, offering additional features like Outlook for efficient email management. Larger businesses can opt for Microsoft Office Standard or Professional Plus, which provide advanced capabilities such as Access and Publisher. Microsoft Office 365 is a popular subscription-based option that offers cloud-based productivity tools accessible from multiple devices. It also includes various plans designed specifically for home, personal, business, and enterprise use, offering flexibility and scalability. Overall, Microsoft offers a range of Office versions in Canada to suit various user requirements.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Microsoft (Canada) customer support problem.

Recent reasons customers contacted Microsoft (Canada):

Can't print on wireless printer scaner* on windows **
Microsoft refuse mon nouvel identifiant sur mon nouveau MacBook ******Je n'ai plus acc...
I have microsoft office *** on my laptop *****@***.com or *****@***.com or *****@***.c...
I have been billed $***.** for Microsoft ** on June ** I have no idea what Microsoft i...
I purchased "Microsoft Designer Bluetooth Desktop - Keyboard and Mouse Combo: Microsoft...
I purchased Microsoft Home & Student **** and my PC recently crashed beyond repair. I...
This is the second time I was charged twice for something I did not authorize. The fir...
need to reinstal office ***
My credit card was charged $**.** on May **, **** which I did not authorized. I have h...
no email access my *****@***.com wont respond
I switched off my computer on tuesday night when i switched on again on wenesday my Hot...
I've been trying to cancel my microsoft subscription but I don't remember my email Id...
I have been charged $*** for a Microsoft subscription that my now dead husband automati...
A legitimate sender has mass mailings that go to over *** recipients, including *** hot...
We have two Microsoft subscriptions under two different emails and need to cancel one...
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Does GetHuman work with Microsoft (Canada)?

GetHuman does not work with Microsoft (Canada)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Microsoft (Canada) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Microsoft (Canada)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Microsoft (Canada) at a Glance

Microsoft (Canada) has 1 chat option
Microsoft (Canada) has no customer email
Microsoft (Canada) has no help forum
Microsoft (Canada) has no twitter handle
Microsoft (Canada) has no facebook page
Contact information overview

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