McAfee Phone Number

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  • Calls McAfee's Customer Support department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:45pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live McAfee agent: Press #3
  • What you hear when you call: Billing, recent charges, or managing your account, press 1. Possible fraud or scams, press 2. Identity protection questions, press 3. Technical support, press 4.

Calling McAfee Customer Care at 866-622-3911

Dec 18, 2023

I thought my computer came with a year of free McAfee, which is why I was surprised to see that I had to register for the service after three months. I'm also now concerned that maybe it's going to auto-renew on me, and I don't want that to happen, either. Since I'm not quite sure what I signed up for when I purchased the computer, I thought the best thing I could do was call McAfee's 866-622-3911 phone number and just ask.

Luckily, it turned out to be a short phone call. Initially, I was concerned, because listening to the options, I realized there's probably a lot of reasons why people call. One big reason is because of issues with identity theft or fraud, but also, they could have billing or technical issues. When it comes to tech purchases, it seems like there are always issues, so I'm just happy that I didn't have to sit on hold for hours. I didn't even have to wait for two minutes as it turned out. 

When I first called, I was greeted and received a list of options. The automated assistant said, "Thanks for calling McAfee customer service. If you have questions about billing, recent charges, or your account press 1. For help with fraud or possible identity scams, press 2. For all other technical support, press 3." At first, I wasn't sure which option to go with, but I decided that billing made more sense than support. After all, they should be able to sort out why I had the product and how I signed up for it. Plus, if necessary, I'm sure they could've just transferred me over to support. 

After pressing three, a recording started playing that said, "Have you ever looked yourself up online and found your address, birth date, family members, or more? McAfee can help you stay protected against robo calls, scams, and more. Ask our representative about Internet Cleanup. Please hold a minute while I transfer you." An upbeat melody started playing for a few seconds, and then someone named Jay introduced himself and said thank you for calling.

Jay had a slight accent, but he was helpful and explained that the program came pre-registered with my computer system. We talked through my options and what the different plans would entail, along with billing options. By the time I hung up, I had a plan picked out that suited my needs, so I don't have anything to complain about.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

Bonjour, je me suis apercu sur mon relev* bancaire que le ********** MCAFEE...
Cannot Pay a Mcafee subscription my card is good but Mcafee tells me payment not accepted
I found a charge on my credit card that I did not approve to an account that was cancel...
I Gloria Nava have not subscribed to your service. I don’t own a computer. Please take...
Have paid subscription and still getting no end of emails saying I’m now unprotected...
Regarding Order Confirmation *CS********** - Transaction Date: ********, McAfee*TM Adva...
I was charged for McAfee protection on a credit card I no longer used and I did not eve...
Remove my email address from your computer. You have been annoying me now since a purch...
Fraud...M*.*f***t**NEED AFFIRMATION :New Concurrence Required update!**Call-US...
I paid for my third year of McAfee security system on ******* but am getting constant s...
Existing member ship transfer to new laptop, etc
I have no macafee on my iPad. I cancelled all that I had and you have sent me another b...
I have been trying for several weeks to renew my Livesafe sub as prompted by you. The...

McAfee Customer Phone Number 866-622-3911 - Stats

Phone number to dial866-622-3911
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Support
Call center hours24 hours, 7 days
Best time to dial3:45pm
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, facebook, twitter
Quality of communication94%
Quality of help86%
Customer votes693
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

McAfee's Best Toll-Free/800 Customer Phone Number

This is McAfee's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a McAfee agent. This phone number is McAfee's Best Phone Number because 9,162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-622-3911 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call McAfee first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or facebook or twitter. In total, McAfee has 2 phone numbers. It's not always clear what is the best way to talk to McAfee representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to McAfee?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like McAfee. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Enterprise Technical Support800-937-2237

Beyond the Phone Number

There are other ways to get in touch with McAfee, including live chat and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our McAfee Customer Service page for more information.
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