McAfee is an antivirus solutions company that provides security for business and home accounts. Known best for its antivirus software, McAfee also offers other security products, including identity theft protection and VPN services. As one of the oldest companies of its type, McAfee has a lot of customers and receives a high volume of calls to its customer service department. As you might expect, the company gets a lot of requests for customer service.
Why Do People Call McAfee Customer Support?
People call McAfee customer support for a range of reasons, including:
Best Practices for Calling McAfee Customer Service
There are several things that you can do to help ensure that your call to McAfee customer service will be resolved quickly and professionally:
How do Consumers Feel About Calling McAfee Customer Service?
A review of online review and news media sites does not show any pattern of dissatisfaction with McAfee customer service. Those who use McAfee products appear to be reasonably satisfied with the support they received.
What Kind of Issues can a McAfee Customer Service Representative Resolve?
McAfee can resolve most customer issues over the phone, including subscription and billing issues, ordering concerns, installation problems, technical support and troubleshooting.
What Can't Be Resolved With a Call to McAfee Customer Service?
If your McAfee products are incompatible with your existing hardware or software, your customer support agent might be able to suggest workarounds or strategies for getting everything to work. But if this isn't possible, you'll have to make some decisions about how to proceed on your own. McAfee isn't responsible for remedying incompatibilities between its products and those of third-party companies.
If you purchase your McAfee products through third-party retailers, you may find that McAfee has limited resources when it comes to navigating conflicts between yourself and the retailer. It may be best to work out retailer issues on your own.
What Should You Do If You Have an Unsuccessful Call with McAfee?
If you end a call with McAfee support and are disappointed with the service you received, don't give up. You may still have options for getting an appropriate resolution.
Take some time to review the notes you took while talking to McAfee's customer support agents. This might refresh your memory so that you can identify areas of misunderstanding or miscommunications during your original call.
Call McAfee back. The next representative you talk to might be in a better position to understand your concern and provide an appropriate response.
If a second call doesn't resolve the problem to your satisfaction, try another way of getting in touch. Options include live chat, opening a support request online or visiting McAfee's customer forum, where you can connect with experienced users of McAfee products and hopefully receive some direction about your issue. If you did buy a McAfee product through a third party vendor, you may be able to ask that vendor to intervene on your behalf.
This is McAfee's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a McAfee agent. This phone number is McAfee's Best Phone Number because 9,162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-847-8766 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call McAfee we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web or email or facebook or twitter. In total, McAfee has 3 phone numbers. It's not always clear what is the best way to talk to McAfee representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 888-847-8766 is McAfee's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other McAfee customers, is by calling their 800-937-2237 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 800-937-2237 for Technical Support. If you think this information is inaccurate or know of other ways to contact McAfee please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for McAfee.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like McAfee. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.