Calls Customer Service·Most popular Mateo Express number
Q:
How do I talk to a live human at Mateo Express?
A:For the New York Office.
Q:
Does Mateo Express offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Mateo Express phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For the New York Office
What are the hours and when should I call?
Mateo Express operates the call center for this 212-544-0044 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 8,479 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mateo Express phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mateo Express staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Mateo Express is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 8,479 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Mateo Express
In summation, the best day to call Mateo Express is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mateo Express staffs the call center well on Tuesday.
Why Customers Call Mateo Express
If you have time to do a bit of reading before you call Mateo Express, we recommend you read over some of our problem-specific articles.
Mateo Express is a reliable and efficient courier service that offers fast and secure delivery solutions for individuals and businesses. With a strong commitment to customer satisfaction, we specialize in expedited and same-day deliveries. Whether it's important documents, packages, or parcels, we ensure prompt and reliable transportation from pick-up to drop-off. Our experienced team of professional couriers guarantees the safe handling and timely delivery of your goods. We also provide real-time tracking and updates, allowing you to conveniently monitor the progress of your deliveries. Mateo Express takes pride in its affordable rates, transparent pricing, and flexible delivery options tailored to suit your specific needs. With us, you can expect exceptional service that exceeds your expectations.
Mateo Express is a user-friendly and convenient platform that revolutionizes the way packages are shipped. The process is simple: customers initiate a delivery request through our website or mobile app by providing the pickup and destination addresses, along with package dimensions. Our intelligent algorithm matches the request with the most suitable and available driver from our extensive network of licensed and verified couriers. Once a driver accepts the request, customers can track their package in real-time to monitor its progress. With Mateo Express, customers can opt for same-day or scheduled delivery, depending on their needs. We handle various types of packages, ranging from documents to larger items, ensuring a tailored solution for every user. With our secure payment system and reliable network, Mateo Express takes the hassle out of package delivery, making it a seamless and efficient experience for customers.
Mateo Express offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of the purchase date. The item must be unused, undamaged, and in its original packaging with all tags and labels intact. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Once the returned item is received and inspected, we will issue a refund to your original form of payment or provide store credit, whichever you prefer. Please note that certain items, such as personalized or perishable products, are not eligible for return. For more details, please refer to our Returns and Exchanges policy on our website.
Click the link above to get answers to just about any Mateo Express customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Mateo Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mateo Express agent. This phone number is Mateo Express's best phone number because 50,871 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-544-0044 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Mateo Express first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Mateo Express has 1 phone number. It's not always clear what is the best way to talk to Mateo Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Mateo Express. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mateo Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.