MSI Computer Corp Customer Service

Phone Number & Contact Info

MSI Computer Corp's Best Phone Number

626-271-1004
Calls Customer Service·Most popular MSI Computer Corp number
Q:

How do I talk to a live human at MSI Computer Corp?

A:Calling this MSI Computer Corp number should go right to a real human being
Q:

Does MSI Computer Corp offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-6pm PST. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this MSI Computer Corp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this MSI Computer Corp number should go right to a real human being
Here is how our research team describes the way the MSI Computer Corp phone system greets you: For the motherboard, press 1. For VGA, press 2. For all other MSI gaming gear components, press 3.
In fact, much of this information on this page is superfluous because this MSI Computer Corp phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

MSI Computer Corp operates the call center for this 626-271-1004 phone number Mon-Fri 9am-6pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MSI Computer Corp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MSI Computer Corp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call MSI Computer Corp is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call MSI Computer Corp

In summation, the best day to call MSI Computer Corp is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this MSI Computer Corp number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Calling this MSI Computer Corp Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Sep 8, 2023

This number seems to be either disconnected or overwhelmed with call volume to the point of being unusable. When I dialed this number, I planned to ask their opinions on which pair of gaming routers would be better for my home's setup. However, I never got a chance to ask anybody because this number never connected.

When I dialed, I didn't get connected to anything and didn't even get a ring. Instead, I got a notification on my phone saying the call had failed. I looked again to make sure I had dialed the number properly, dialed again and had the call fail again. I then went onto MSI's website and pulled the number directly off the site and onto my phone. Again, I got the same exact result.

At this point, I thought the problem might be with my phone and decided to try other numbers to see if any of them would work. They all connected without issue, making it clear that this problem was strictly limited to calling this number. I searched online and didn't find anything suggesting any issues with this phone number; it just simply wasn't working.

I'm honestly not sure what the issue is with this number. MSI lists a wide range of customer service phone numbers on its website, so it's clear that this isn't a case of the company wanting to discourage people from using its phone numbers to get customer service. MSI even breaks down that this number is meant to be used for graphics cards, routers, motherboards and other forms of hardware, so this company seems to understand that some of its customers are going to need help over the phone.

That suggests that this number has either run into an external problem or is so backloaded that it cannot accept any new calls. Either is a problem because there currently appears to be no way to get phone support for many of these issues. When the number is working, it's supposed to offer assistance Monday through Friday between 9 a.m. and 6 p.m. Pacific Time, but as I called between these hours and didn't get any kind of response, it seems clear that this number just does not work how it's supposed to.

Obviously, I would not recommend calling this number to get assistance from MSI. At the moment, if you have an issue, it appears opening a web ticket is your only real solution.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call MSI Computer Corp

If you have time to do a bit of reading before you call MSI Computer Corp, we recommend you read over some of our problem-specific articles.

What is MSI Computer Corp?

MSI Computer Corp is a leading global manufacturer and provider of computer hardware, laptops, and gaming accessories. With a strong reputation in the industry, MSI offers innovative and high-performance products catered to gamers, content creators, and professionals alike. Known for their cutting-edge technology, MSI is committed to delivering reliable and efficient solutions for the ever-evolving digital world. Their extensive product lineup includes gaming laptops, desktop PCs, motherboards, graphics cards, monitors, peripherals, and more. Additionally, MSI operates a comprehensive support system that includes driver updates, technical assistance, and warranty services, ensuring customers receive prompt and dependable support. Embracing the spirit of innovation, MSI Computer Corp continues to revolutionize the gaming and computing experience for users worldwide.

Where is MSI Computer Corp headquartered?

MSI Computer Corp is headquartered in City of Industry, California, the United States. Located at the heart of Los Angeles County, the company's headquarters serves as the central hub for its operations in North America. Being situated in California allows MSI Computer Corp to have easy access to the technology and innovation scene of the region. The strategic location also enables efficient communication and collaboration with partners and customers across the country. The central location in City of Industry provides a convenient base for business activities, including sales, marketing, customer support, and research and development, ensuring that MSI Computer Corp remains at the forefront of the computer industry.

What products does MSI Computer Corp offer?

MSI Computer Corp offers a wide range of products designed to meet the needs of consumers and professionals alike. Our product portfolio includes high-performance laptops for gaming and content creation, desktop computers built for gaming enthusiasts and professionals, motherboards and graphics cards offering cutting-edge technology, monitors with stunning visuals and gaming features, all-in-one PCs providing a convenient and space-saving solution, gaming peripherals such as keyboards, mice, and headsets, and a range of PC components and accessories. MSI is dedicated to delivering innovative and reliable products that enhance the gaming and computing experience. With a focus on quality, performance, and aesthetics, our products cater to the diverse requirements of the modern digital world.

Top MSI Computer Corp customer service problems

Click the link above to get answers to just about any MSI Computer Corp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More MSI Computer Corp Customer Service Contacts

There are of course other ways to contact MSI Computer Corp customer service besides the phone. Below we list the best ones, by medium.

MSI Computer Corp Customer Service Live Chat

us.msi.com - Technical Support
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, MSI Computer Corp provides this option.

MSI Computer Corp Customer Service on X (formerly Twitter)

@msiUSA_Tech - Technical Support
Use the link to connect with customer service through Twitter
MSI Computer Corp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

MSI Computer Corp Customer Help Desk / Web Support

us.msi.com - Techical Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- MSI Computer Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is MSI Computer Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MSI Computer Corp agent. This phone number is MSI Computer Corp's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 626-271-1004 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call MSI Computer Corp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter. In total, MSI Computer Corp has 1 phone number. It's not always clear what is the best way to talk to MSI Computer Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for MSI Computer Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MSI Computer Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person
We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Compare MSI Computer Corp Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!