Lorillard, Inc. Customer Service

Phone Number & Contact Info

Lorillard, Inc.'s Best Phone Number

877-703-0386
Toll-free·Calls Customer Service·Most popular Lorillard, Inc. number
Q:

How do I talk to a live human at Lorillard, Inc.?

A:Calling this Lorillard, Inc. number should go right to a real human being
Q:

Does Lorillard, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Lorillard, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Lorillard, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Lorillard, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Lorillard, Inc. operates the call center for this 877-703-0386 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lorillard, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lorillard, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Lorillard, Inc. is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Lorillard, Inc.

In summation, the best day to call Lorillard, Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lorillard, Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Lorillard, Inc.

If you have time to do a bit of reading before you call Lorillard, Inc., we recommend you read over some of our problem-specific articles.

Where is Lorillard, Inc. headquartered?

Lorillard, Inc. is headquartered in Greensboro, North Carolina, USA. Situated in the heart of the state, Greensboro serves as the company's primary corporate base. This strategic location allows Lorillard to effectively manage and oversee its operations, as well as coordinate its various business activities. Greensboro boasts a robust infrastructure and a favorable business environment, which enables Lorillard to thrive and grow within the region. With a strong presence in Greensboro, Lorillard enjoys proximity to key stakeholders, such as customers, partners, and suppliers. The company's headquarters is a hub of innovation, collaboration, and decision-making, serving as the central nerve center for Lorillard's diverse portfolio of tobacco products and related initiatives.

Are Lorillard, Inc. cigarettes available internationally?

No, Lorillard, Inc. cigarettes are not available internationally. Lorillard, Inc. is a tobacco company based in the United States and primarily focuses on the domestic market. While they have a strong presence and offer a wide range of cigarette brands within the United States, their products are not distributed or sold in other countries. The company's primary goal is to cater to the American market and comply with the regulations and standards enforced by the U.S. Food and Drug Administration (FDA). Therefore, their cigarettes and tobacco products are not exported or made available for purchase internationally.

What is the history of Lorillard, Inc. as a company?

Lorillard, Inc. has a rich and dynamic history as a company. Established in 1760, it is one of the oldest continuously operating tobacco companies in America. Lorillard has played a significant role in shaping the tobacco industry throughout the years. Over time, the company has grown and adapted to changing consumer demands and industry trends. It has weathered numerous challenges and emerged stronger. Notably, Lorillard was the first to introduce a significant innovation in cigarettes, pioneering the industry with a filter tip in the early 1950s. The company has also been a key player in the development and promotion of menthol cigarettes. Throughout its history, Lorillard has demonstrated its commitment to quality, innovation, and consumer satisfaction, making it a respected and enduring presence in the tobacco industry.

Top Lorillard, Inc. customer service problems

Click the link above to get answers to just about any Lorillard, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Lorillard, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lorillard, Inc. agent. This phone number is Lorillard, Inc.'s best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-703-0386 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Lorillard, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Lorillard, Inc. has 1 phone number. It's not always clear what is the best way to talk to Lorillard, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Lorillard, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lorillard, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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