Lorillard, Inc. Customer Service

Ways to contact Lorillard, Inc. and solve common issues

Use Lorillard, Inc.'s Phone Number

Lorillard, Inc.'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Lorillard, Inc.
As far as we know, there is only one way to contact Lorillard, Inc., shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Lorillard, Inc., sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Lorillard, Inc.: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lorillard, Inc..
Are Lorillard, Inc.'s products regulated by any health organizations?
Yes, Lorillard, Inc.'s products are regulated by various health organizations. As a responsible tobacco company, Lorillard is subject to strict regulations enforced by federal agencies such as the Food and Drug Administration (FDA) in the United States. The FDA regulates the manufacturing, marketing, and sale of tobacco products, including those produced by Lorillard, to protect public health. Additionally, Lorillard complies with the guidelines set by the World Health Organization (WHO) Framework Convention on Tobacco Control (FCTC), which aims to reduce tobacco-related harm globally. These regulations incorporate measures such as health warnings, ingredient disclosure, product testing, and advertising restrictions. By adhering to these regulations, Lorillard ensures the safety and compliance of its products with the goal of mitigating the health impact of tobacco use.
What is Lorillard, Inc. and what do they do?
Lorillard, Inc. is a renowned tobacco company based in the United States. With a rich history dating back to 1760, Lorillard has established itself as a leading manufacturer and marketer of cigarettes and other tobacco products. The company's primary aim is to satisfy the desires of adult smokers by producing high-quality tobacco products that align with evolving consumer preferences. Lorillard possesses a diverse portfolio of iconic brands, including Newport, Kent, and Old Gold, which appeal to a wide range of adult smokers. Committed to responsible marketing practices, Lorillard ensures compliance with all applicable laws and regulations. Beyond its core business, Lorillard actively engages in community outreach, supporting various charitable initiatives to make a positive impact in the communities it serves.
What is Lorillard, Inc.'s approach to corporate social responsibility?
Lorillard, Inc. is committed to maintaining the highest standards of corporate social responsibility (CSR). We believe in conducting our business in a manner that benefits not only our shareholders but also our employees, customers, and the communities we serve. Our approach to CSR centers around four core pillars: environmental sustainability, employee well-being, responsible marketing practices, and community engagement. We strive to minimize our environmental impact by implementing sustainable practices in our operations, including waste reduction and energy conservation. Additionally, we prioritize the safety and well-being of our employees by promoting a healthy and inclusive workplace environment. Our responsible marketing practices focus on reaching adult tobacco consumers while adhering to strict guidelines and avoiding any marketing directed towards youth. We understand the importance of giving back to the communities in which we operate. Through various philanthropic initiatives, volunteer programs, and partnerships, we actively engage with local organizations to address social needs and contribute to community development. At Lorillard, Inc., we believe that our commitment to CSR is not only vital for our long-term success but also reflects our dedication to being a responsible corporate citizen.
What is the history of Lorillard, Inc. as a company?
Lorillard, Inc. has a rich and dynamic history as a company. Established in 1760, it is one of the oldest continuously operating tobacco companies in America. Lorillard has played a significant role in shaping the tobacco industry throughout the years. Over time, the company has grown and adapted to changing consumer demands and industry trends. It has weathered numerous challenges and emerged stronger. Notably, Lorillard was the first to introduce a significant innovation in cigarettes, pioneering the industry with a filter tip in the early 1950s. The company has also been a key player in the development and promotion of menthol cigarettes. Throughout its history, Lorillard has demonstrated its commitment to quality, innovation, and consumer satisfaction, making it a respected and enduring presence in the tobacco industry.
Where is Lorillard, Inc. headquartered?
Lorillard, Inc. is headquartered in Greensboro, North Carolina, USA. Situated in the heart of the state, Greensboro serves as the company's primary corporate base. This strategic location allows Lorillard to effectively manage and oversee its operations, as well as coordinate its various business activities. Greensboro boasts a robust infrastructure and a favorable business environment, which enables Lorillard to thrive and grow within the region. With a strong presence in Greensboro, Lorillard enjoys proximity to key stakeholders, such as customers, partners, and suppliers. The company's headquarters is a hub of innovation, collaboration, and decision-making, serving as the central nerve center for Lorillard's diverse portfolio of tobacco products and related initiatives.
Are Lorillard, Inc. cigarettes available internationally?
No, Lorillard, Inc. cigarettes are not available internationally. Lorillard, Inc. is a tobacco company based in the United States and primarily focuses on the domestic market. While they have a strong presence and offer a wide range of cigarette brands within the United States, their products are not distributed or sold in other countries. The company's primary goal is to cater to the American market and comply with the regulations and standards enforced by the U.S. Food and Drug Administration (FDA). Therefore, their cigarettes and tobacco products are not exported or made available for purchase internationally.
What is Lorillard, Inc.'s stance on responsible marketing and advertising?
Lorillard, Inc. is committed to responsible marketing and advertising practices. We prioritize the well-being of our consumers and aim to provide accurate and reliable information about our products. We adhere to all applicable laws and regulations, including those pertaining to the marketing and advertising of tobacco products. We never market our products to underage individuals and have strict internal policies to ensure compliance in this regard. Our advertising messages are targeted towards adult smokers, and we take steps to prevent unintentional exposure to non-smokers and minors. Additionally, we support and comply with industry codes and guidelines to promote responsible marketing. Lorillard, Inc. remains dedicated to transparency, accountability, and responsible advertising practices in order to protect the public's health.
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Click below to show 4 more questions, answers, and complete guides to common Lorillard, Inc. customer support problem.

Comparing Lorillard, Inc. Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Skype page. Or look at our Contact US Postal Service page. We can't really provide this kind of help if you're looking to contact Lorillard, Inc. because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Lorillard, Inc.?

GetHuman does not work with Lorillard, Inc.'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lorillard, Inc. at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lorillard, Inc.'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Lorillard, Inc. at a Glance

Lorillard, Inc. has no chat option
Lorillard, Inc. has no customer email
Lorillard, Inc. has no help forum
Lorillard, Inc. has no twitter handle
Lorillard, Inc. has no facebook page
Contact information overview

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Does Lorillard, Inc. offer any programs to help smokers quit?
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