Press 1 for English, then hold for an agent.Our free phone can also navigate phone menus to get a live human at LimeBike for you.
Does LimeBike offer 24 hour customer service?
Not at this number; hours here are Mon-Fri 9am-11pm PST.The least busy day is Monday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
How long will I wait on hold?
The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for LimeBike below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this LimeBike phone number to document the phone system.
Here is how our research team describes the way the LimeBike phone system greets you: Thank you for calling Lime, the global leader in micro-mobility. If this is an emergency, please first ensure that you are safe and then call your local emergency authority. Your call may be recorded for training and quality purposes. For English, please press 1. For Spanish, please press 2. Hold for an agent.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then hold for an agent.
Below are some clips we've found from LimeBike's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lyme.
The global leader in micro mobility. If this is an emergency, please first ensure that you are safe and then call your local emergency authority.
Your call may be recorded for training and quality purposes.
For a faster resolution, we suggest you visit help dot l I dot m e or email us at support at l I dot m e.
For English, please press one.
For Spanish unfortunately, all of our agents are busy at this time.
Press one to leave a voice mail."
Excerpt from a call with LimeBike
Friday, January 5, 2024 8:28 PM
The first phone menu
"Thank you for calling Lyme.
The global leader in micro mobility. If this is an emergency, please first ensure that you are safe and then call your local emergency authority.
Your call may be recorded for training and quality purposes.
For a faster resolution, we suggest you visit help dot l I dot m e or email us at support at l I dot m e.
Thank you for calling Lime, the global leader in micro mobility.
If this is an emergency, please first ensure that you are safe, and then call your local emergency authority.
Your call may be recorded for training and quality purposes. For a faster resolution, we suggest you visit help dot l I dot m e.
Or email us at support at l I dot m e.
Thank you for calling Lime, the global leader in micro mobility.
If this is an emergency, please first ensure that you are safe, and then call your local emergency authority.
Your call may be recorded for training and quality purposes.
For a faster resolution, we suggest you visit help dot l I dot m e or email us at support at l I dot m e.
For English, please press one.
For Spanish, please press two.
For other languages, please press three."
Excerpt from a call with LimeBike
Wednesday, May 22, 2024 9:22 PM
After you press 3
"For Mandarin, please press one.
For Vietnamese, please press two.
For Tagala, please press three.
For Korean, please press four."
Excerpt from a call with LimeBike
Friday, May 31, 2024 8:21 PM
What are the hours and when should I call?
LimeBike operates the call center for this 888-546-3345 phone number Mon-Fri 9am-11pm PT. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 439 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with LimeBike at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LimeBike phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LimeBike staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call LimeBike is Monday.The most busy day to call is Friday, which averages 120% more phone calls by comparison.Again, this is based on a sample of 439 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call LimeBike is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this LimeBike number, but it is also the day with the shortest hold times.
Why Customers Call LimeBike
If you have time to do a bit of reading before you call LimeBike, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any LimeBike customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to LimeBike, and their purpose. Are any of these similar to the reason you are trying to call?
Billing issue with rides: "Today, I noticed that I was charged almost three, four times the amount I normally am charged."
- From a call lasting 10m 11s , Jul 14, 2026 11:24 PM
Ending ride issue: "I was trying to end the ride, but, like, the app got closed."
- From a call lasting 2m 37s , Jul 13, 2026 6:22 PM
Bikes causing neighborhood issues: "I'm just sick and tired of these things ending up all around my neighborhood, in the sidewalks, up around my house."
- From a call lasting 9m 37s , Jul 13, 2026 6:21 PM
Card payment issue: "I was trying to switch my card to the Lime Green bike account because the person who set up the account for me used my food stamp card."
- From a call lasting 10m 3s , Jul 13, 2026 3:42 PM
Investment inquiry: "I wanna buy a bunch of your scooters, and wanna put them in Lexington, Kentucky."
- From a call lasting 3m 48s , Jul 12, 2026 10:35 PM
Payment method issues: "I wanna pay it with my card."
- From a call lasting 22m 45s , Jul 12, 2026 8:43 PM
Refund not received: "I have not got my refund yet."
- From a call lasting 8m 11s , Jul 12, 2026 11:32 AM
Report employee misconduct: "One of your employees came on this property and disregarded my rules."
- From a call lasting 5m 49s , Jul 12, 2026 4:47 AM
Request for bike delivery: "Are you able to bring me a school to my location?"
- From a call lasting 3m 50s , Jul 11, 2026 5:01 PM
Ride ending issue: "I'm actually having a problem with ending my ride, and my phone went my phone died."
- From a call lasting 7m 30s , Jul 11, 2026 1:27 PM
Information about why customers call LimeBike is extracted from issues that customers have reported to GetHuman.
This is LimeBike's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LimeBike agent. This phone number is LimeBike's best phone number because 70,455 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-546-3345 include and other customer service issues. Rather than trying to call LimeBike first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, LimeBike has 1 phone number. It's not always clear what is the best way to talk to LimeBike representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for LimeBike. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like LimeBike. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.