Kay Jewelers Phone Number

Calling Kay Jewelers customer service faster by GetHuman

800-527-8029
Customer service
Current Wait: 6 mins (3m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2

Reasons customers like you called recently

TRY TO PAY OFF MY CARD
Good afternoon, I work with a facilities maintenance company who services Trulieve stor...
I recently wanted to apply for an in-store Kay jewelers credit card I have a credit fra...
My credit score and charge off
I made a purchase on monday paid cash, now i have called every store in my area for a c...
Had a horrible experience Kay jewelers was supposed to give me a refund drove all the w...
I never got a confirmation email
How much credit do I have
I have an account with Kay Jewelers and paid the $**.** initial fee for purchases on cr...
it's about my necklace that has been shipped back to the Kay's store at the mall
Can Kay Jewelers access my credit card without me bringing it to the store?
I had to cancel my card last week and my new one hasn't come in yet but I found somethi...
Could you tell me why my order was canceled
Went to one of your stores Chesapeake Virginia salesman said that you guys did not sell...
I saw a piece of jewelry I would like to order online but I can’t find it anywhere in t...
See more recent reasons for calling

Help me with my issue

Customer Number 800-527-8029 - by the Numbers

Phone number to dial800-527-8029
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial3:15pm
Navigate phone maze to a humanPress 1 then 2
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication91%
Quality of help76%
Customer votes342
Information last updatedSat May 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Kay Jewelers's Best Toll-Free/800 Customer Phone Number

This is Kay Jewelers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kay Jewelers agent. This phone number is Kay Jewelers's Best Phone Number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-8029 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Kay Jewelers we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, Kay Jewelers has 1 phone number. It's not always clear what is the best way to talk to Kay Jewelers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kay Jewelers - by phone or otherwise

While 800-527-8029 is Kay Jewelers's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Kay Jewelers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Kay Jewelers please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kay Jewelers.

What is GetHuman's Relationship to Kay Jewelers?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kay Jewelers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Kay Jewelers Contact Info

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