Kay Jewelers Phone Number

Call Kay Jewelers customer service faster with GetHuman

Customer service
Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2

Reasons customers like you called recently

I purchased something I thought was legit from Kay Jewelers didn’t realize it went to s...
I'm checking on a return
I have tried to place am order in a site that says kay jewlers but I can't put the cred...
There is a Facebook scam. A Kay jewelers ad is used and then, Paypal only, it goes to a...
Is the necklace chain covered under the warranty?
My order wasn't right
I bought a double hearts Sterling silver necklace with diamonds and I found out the dia...
My log in email account isn’t recognized. I have had an account for over * years and no...
You lost my necklace that was in for repair
My order has the wrong birth stone in it. Is it too late to change it before it is ship...
Facebook advertised Kay Jewelers sale. I put * items in my cart but can’t get payment t...
I lost my engagement ring from **** and I can’t find it anywhere. I know it was from Ka...
Unsure if I can use gift cards to pay a lease agreement payment on Kay jeweler's merchandis
Bracelet broke in fall
Hi there :) We ordered a pair of earrings when we did because they said they would come...
See more recent reasons for calling

Help me with my issue

Customer Number 800-527-8029 - by the Numbers

Phone number to dial800-527-8029
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 1 then 2
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication90%
Quality of help75%
Customer votes368
Information last updatedFri Oct 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Kay Jewelers's Best Toll-Free/800 Customer Phone Number

This is Kay Jewelers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kay Jewelers agent. This phone number is Kay Jewelers's Best Phone Number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-8029 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Kay Jewelers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Kay Jewelers has 1 phone number. It's not always clear what is the best way to talk to Kay Jewelers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kay Jewelers - by phone or otherwise

While 800-527-8029 is Kay Jewelers's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Kay Jewelers please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kay Jewelers.

What is GetHuman's Relationship to Kay Jewelers?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kay Jewelers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Kay Jewelers Contact Info

All Kay Jewelers contacts
Kay Jewelers Phone NumberBEST
Kay Jewelers Live Chat
Kay Jewelers Help Desk
General customer information

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