Kay Jewelers Phone Number

Calling Kay Jewelers customer service faster by GetHuman

Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 1 then 2

Reasons customers like you called recently

My name is Haley Wilkerson, my fianc* bought me a ring there, i have a lifetime warrant...
4 days ago
I’m trying to track my order
4 days ago
I was supposed to take my ring to get checked in April because of the warranty on it* h...
6 days ago
Trying to find out about a online purchase
6 days ago
Hi. How are u. Just have some question to ask. I brought diamond ring for few yea...
7 days ago
Bought an engagement ring through Kay and band through progressive leasing it will be...
9 days ago
order a inital letter size was wrong i need a large size
10 days ago
Need to talk to corporate
12 days ago
Tried to purchase a ring online and need to know if it was processed. The delivery date...
12 days ago
purchased and item Friday and paid for next delievery $** item has not been shipped and...
15 days ago
I do not know my account number and am trying to set up auto pay online.
15 days ago
Have been trying to place online order for seven days
19 days ago
I ordered * items and only received one of them, the necklace I did not receive but I r...
20 days ago
I am pretty sure I did not qualify for a kay jeweler loan. Chatted with and said to cal...
21 days ago
Received an engagement ring with no diamond!
21 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-527-8029 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial
Navigate phone maze to a human
Press 1 then 2
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone, web, chat
Quality of communication
Quality of help
Customer votes
Information last updated
Sat May 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Kay Jewelers's Best Toll-Free/800 Customer Phone Number

This is Kay Jewelers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kay Jewelers agent. This phone number is Kay Jewelers's Best Phone Number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-8029 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Kay Jewelers we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, Kay Jewelers has 1 phone number. It's not always clear what is the best way to talk to Kay Jewelers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kay Jewelers - by phone or otherwise

While 800-527-8029 is Kay Jewelers's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Kay Jewelers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Kay Jewelers please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kay Jewelers.

What is GetHuman's Relationship to Kay Jewelers?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kay Jewelers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Kay Jewelers Contact Info

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