Kay Jewelers Phone Number

Call Kay Jewelers customer service faster with GetHuman

Customer service
  • Calls Kay Jewelers's Customer Service department
  • The average hold time is 4m
  • The current wait is approximately 8m
  • Hours are Mon-Fri 9am-10pm, Sat 12pm-10pm, Sun 12pm-9pm EST
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Kay Jewelers agent: Press 2 at first menu, then press 9.

Reasons customers like you called recently

New designs for female rings for you guys
Wrongfully terminated.*Would like for job to be reinstated
I am trying to see if I can get an update on my open case about my ring. I spoke with T...
Good Afternoon, I am so irritated and upset with the customer service treatment with th...
I ordered some jewelry from Kay jewelers and I have not received my jewelry. I have not...
I made an online order and I have not received my order. I have not heard anything conc...
If i want to minimize my band from *.** to *.* how much does it cost
I’ve been trying to speak to somebody in reference to an issue I have with a ring pleas...
Are you running an add on line for discounted jewelry with is company Jenuinely.co plea...
I’ve been having an issue with my watch being fixed. I call corporate because I hadn’t...
I received a ring in the mail today from Kay jewelers and it doesn’t belong to me.
Put an order in last night,want to know if it went through,because I didn't get a confi...

Kay Jewelers Customer Phone Number 800-527-8029 - Stats

Phone number to dial800-527-8029
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 12pm-10pm, Sun 12pm-9pm EST
Best time to dial9am
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication87%
Quality of help72%
Customer votes371
Information last updatedMon Nov 20 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Kay Jewelers's Best Toll-Free/800 Customer Phone Number

This is Kay Jewelers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kay Jewelers agent. This phone number is Kay Jewelers's Best Phone Number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-8029 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Kay Jewelers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Kay Jewelers has 1 phone number. It's not always clear what is the best way to talk to Kay Jewelers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kay Jewelers - by phone or otherwise

While 800-527-8029 is Kay Jewelers's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Kay Jewelers please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kay Jewelers.

What is GetHuman's Relationship to Kay Jewelers?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kay Jewelers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Kay Jewelers, including live chat and their website / help desk. Visit our Kay Jewelers Customer Service page for more information.
Kay Jewelers Customer ServiceKay Jewelers Call-back Service

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