Phone Number

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Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
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ReturnsCancel orderChange orderTrack orderComplaintA different issue
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Reasons customers like you called recently

I sent my shoes to be exchanged and I still haven’t gotten any email about where they a...
a day ago
What kind of wante- do you have on your boots
3 days ago
Received wrong size shoe in order.
4 days ago
I need to speak to an HR representative, I need records of my working at the company in...
8 days ago
Delivery of items...I actually ordered four pairs of shoes! * pair of size * Women's Va...
8 days ago
i bought shoes from the journeys store a few months back & just realized theyre * diffe...
11 days ago
My sneakers that I bought at journeys in March * **** are coming apart . I have tried t...
15 days ago
I received one of my orders and it got delivered to the wrong house and i called And no...
15 days ago
I had order a pair of slippers but I saw an email that it was being back ordered and th...
16 days ago
I would like a refund for one of the duplicate items bought.
17 days ago
There was two of the same shoes ordered on two separate accounts how that happened I do...
17 days ago
i never recieved my package
18 days ago
Order ********* was sent incorrectly. I ordered a pair of size ** but recieved * size...
19 days ago
My packs is saying delivered n I have none where is my things
a month ago
Im calling fir my tracking number the one tracking number on my journeys account is not...
a month ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-324-6356 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Just wait on the line
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Tue May 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-324-6356 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 888-324-6356 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

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