Journeys.com Phone Number

Call Journeys.com customer service faster with GetHuman

  • Calls Journeys.com's Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 7am-9pm, Sat-Sun 8am-8pm CST
  • The best time to call is 10:45am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Journeys.com agent: Press 1 for English, then press 5.
  • What you hear when you call: Place an order, press 1. Status of order, press 2. Problem with order, press 3. Returns or exchanges, press 4. For anything else, press 5.

Reasons customers like you called recently

I was sent the wrong product then spoke to unprofessionally by the chat and told that I...
They shipped the wrong size of shoes that I ordered how do I return them and get refunded?
I paid for * items from yall i received two they got here fine no problem the third ite...
I was gifted Doc Martens, however they do not fit and I no longer have the receipt. Wil...
Today i purchase a pair of ugg boots at the store through klarna and I was charge twice...
i need to return the shoes i ordered. i have no receipt or return form. i have tried...
my order was cancel need to know why order **********
I need to return an item I just bought this morning

Journeys.com Customer Phone Number 888-324-6356 - Stats

Phone number to dial888-324-6356
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-9pm, Sat-Sun 8am-8pm CST
Best time to dial10:45am
Average wait4 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication81%
Quality of help80%
Customer votes298
Information last updatedWed Feb 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Journeys.com's Best Toll-Free/800 Customer Phone Number

This is Journeys.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Journeys.com agent. This phone number is Journeys.com's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-324-6356 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Journeys.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Journeys.com has 1 phone number. It's not always clear what is the best way to talk to Journeys.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Journeys.com - by phone or otherwise

While 888-324-6356 is Journeys.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help at help.journeys.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Journeys.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Journeys.com.

What is GetHuman's Relationship to Journeys.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Journeys.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Journeys.com, including live chat and their website / help desk. Visit our Journeys.com Customer Service page for more information.
Journeys.com Customer Service

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