Can I cancel my order?

Asked 6 months ago
Yes, you can cancel your order as long as it has not been processed for shipping. To cancel your order, please contact our customer service team via phone or email. Provide them with your order number and they will assist you in canceling the order and issuing a refund if applicable. However, if the order has already been shipped, it cannot be canceled, but you can initiate a return or exchange once you receive the items. Please note that certain products may be non-refundable or subject to a restocking fee. We recommend reaching out to our customer service team as soon as possible to ensure a smooth cancellation process.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Journeys.com?

If you need to call Journeys.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Journeys.com

Journeys.com

Find a list of many popular Journeys.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Journeys.comJourneys.com Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!