Can I return or exchange an item?

Yes, you can easily return or exchange an item purchased from Journeys.com. We understand that sometimes products might not be a perfect fit or meet your expectations, and we want to ensure your satisfaction. To initiate a return or exchange, simply follow our hassle-free process. Within 365 days of the original purchase, you can return the item, unworn and in its original packaging, to any Journeys store or by mail. If you choose to return by mail, a pre-paid shipping label will be provided for your convenience. Exchanges can be done in-store or by mail as well. Please note that certain exclusions may apply, so ensure to review our detailed return policy for any specific guidelines. Journeys.com is committed to providing you with a seamless shopping experience, and we are here to assist you throughout the return or exchange process.