John Hancock Phone Number

Call John Hancock customer service faster with GetHuman

Customer service
Current Wait: 34 mins (25m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 6 then 1. For Individual Life Insurance.

Reasons customers like you called recently

My policy premium is normally due in FEB. I have not received the invoice, I need you...
Have a question about my **** form.
trying to figure out when my last quarterly statement will be available but everytime i...
I need assistance on my policy
Need address to mail death certificate to
Thank you for your recent inquiry. We have gathered information in response to your req...
James e Moore-customer* ********* my problem just started recivieing retirement benefit...
See more recent reasons for calling

Help me with my issue

Customer Number 800-732-5543 - by the Numbers

Phone number to dial800-732-5543
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial1:30pm
Navigate phone maze to a humanPress 6 then 1. For Individual Life Insurance.
Average wait
Current wait34
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication87%
Quality of help79%
Customer votes419
Information last updatedSat Jul 02 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

John Hancock's Best Toll-Free/800 Customer Phone Number

This is John Hancock's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a John Hancock agent. This phone number is John Hancock's Best Phone Number because 3,312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-732-5543 include Get financial advice and other customer service issues. Rather than trying to call John Hancock first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, John Hancock has 6 phone numbers. It's not always clear what is the best way to talk to John Hancock representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting John Hancock - by phone or otherwise

While 800-732-5543 is John Hancock's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other John Hancock customers, is by calling their 800-333-0963 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-0963 for Customer Service. If you think this information is inaccurate or know of other ways to contact John Hancock please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for John Hancock.

What is GetHuman's Relationship to John Hancock?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like John Hancock. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our IRS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like IRS or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

John Hancock Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All John Hancock contacts
John Hancock Phone NumberBEST
John Hancock Help Desk
General customer information

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