Joann Fabric and Craft Stores Customer Service

Phone Number & Contact Info

Joann Fabric and Craft Stores's Best Phone Number

888-739-4120
Toll-free·Calls Customer Service·Most popular Joann Fabric and Craft Stores number
Q:

How do I talk to a live human at Joann Fabric and Craft Stores?

A:Calling this Joann Fabric and Craft Stores number should go right to a real human being
Q:

Does Joann Fabric and Craft Stores offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 9am-7pm EST. The least busy day is Saturday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Joann Fabric and Craft Stores Customer Phone Numbers

Corporate Offices

330-735-6576
Mon-Fri 9am-6pm EST · Don't press anything, just hold for a representative. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Joann Fabric and Craft Stores phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Joann Fabric and Craft Stores number should go right to a real human being
In fact, much of this information on this page is superfluous because this Joann Fabric and Craft Stores phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Joann Fabric and Craft Stores operates the call center for this 888-739-4120 phone number Mon-Sat 9am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 60 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Joann Fabric and Craft Stores phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Joann Fabric and Craft Stores staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Joann Fabric and Craft Stores is Saturday. The most busy day to call is Friday, which averages 250% more phone calls by comparison. Again, this is based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Joann Fabric and Craft Stores

In summation, the best day to call Joann Fabric and Craft Stores is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Joann Fabric and Craft Stores

If you have time to do a bit of reading before you call Joann Fabric and Craft Stores, we recommend you read over some of our problem-specific articles.

Are classes available at Joann stores?

Yes, classes are available at Joann stores. We offer a variety of classes for all skill levels and interests. Whether you are a beginner looking to learn a new craft or an experienced artist wanting to refine your skills, we have options for everyone. Our classes cover a wide range of subjects including sewing, crochet, knitting, painting, jewelry making, and more. Taught by qualified instructors, these classes provide a fun and informative environment to learn and create. You can check the class schedule on our website or visit your local Joann store for more information and to sign up. Don't miss the opportunity to unleash your creativity and join our inspiring classes!

Do you offer gift cards?

Yes, Joann Fabric and Craft Stores offer gift cards! Our gift cards make the perfect present for friends, family, and craft enthusiasts. They can be purchased both in-store and online, making it convenient for everyone. Whether you're celebrating a birthday, holiday, or any special occasion, our gift cards allow recipients to explore an endless array of fabrics, sewing supplies, crafting materials, and more. With no expiration date, the recipient can take their time and choose from our vast selection of products. Gift cards can be loaded with any desired amount, ensuring flexibility for any budget. Bring joy and inspire creativity with a Joann Fabric and Craft Stores gift card today!

Do you offer any discounts for students or teachers?

Yes, Joann Fabric and Craft Stores offer discounts for both students and teachers. Our commitment to supporting education means we provide special benefits to those in these roles. Students who can present a valid student ID at checkout receive a 10% discount on their entire purchase. Similarly, teachers, including homeschoolers, qualify for a 15% discount on purchases made both in-store and online. To avail of these discounts, simply show your valid identification at the time of payment. These exclusive offers aim to help students and teachers unleash their creativity and save money on their crafting supplies. At Joann Fabric and Craft Stores, we are dedicated to supporting the educational community.

Top Joann Fabric and Craft Stores customer service problems

Click the link above to get answers to just about any Joann Fabric and Craft Stores customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Joann Fabric and Craft Stores Customer Service Contacts

There are of course other ways to contact Joann Fabric and Craft Stores customer service besides the phone. Below we list the best ones, by medium.

Joann Fabric and Craft Stores Customer Email Addresses

customer.service@joann.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Joann Fabric and Craft Stores will reply our your email.

Joann Fabric and Craft Stores Customer Help Desk / Web Support

joann.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Joann Fabric and Craft Stores customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Joann Fabric and Craft Stores's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Joann Fabric and Craft Stores agent. This phone number is Joann Fabric and Craft Stores's best phone number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-739-4120 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Joann Fabric and Craft Stores first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Joann Fabric and Craft Stores has 2 phone numbers. It's not always clear what is the best way to talk to Joann Fabric and Craft Stores representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Joann Fabric and Craft Stores. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Joann Fabric and Craft Stores. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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