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Joann Fabric and Craft Stores Customer FAQ

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What is Joann Fabric and Craft Stores's Phone Number?

The question we are asked most often is about how to talk to Joann Fabric and Craft Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Joann Fabric and Craft Stores Customer Questions

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Order Tracking and Shipping

How do I track my online order?

To track an online order from Joann Fabric and Craft Stores, visit their website and find the order tracking section. Log in to...
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What is the shipping policy for online orders?

Joann Fabric and Craft Stores has a detailed shipping policy that offers various options, including standard and expedited...
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Online Shopping

Do you offer online shopping?

Joann Fabric and Craft Stores allows online shopping at joann.com, where shoppers can explore a diverse selection of fabrics...
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Are there any exclusive online items available only through Joann's website?

Joann Fabric and Craft Stores often has exclusive items available only on their website, including special fabrics, unique...
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Returns and Policies

What is the return policy?

Joann Fabric and Craft Stores allows returns within sixty days for most items, often requiring proof of purchase. Some items,...
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Can I use more than one coupon on a single purchase?

Generally, Joann Fabric and Craft Stores allow only one coupon per transaction, but certain promotions may permit multiple...
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What is the price match policy?

Joann Fabric and Craft Stores offers a price match policy that allows customers to receive the lowest price on the same item...
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Do you accept competitor's coupons?

Joann Fabric and Craft Stores generally does not accept competitor coupons, but they offer numerous promotions and discounts,...
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Discounts and Offers

Do you offer any discounts for students or teachers?

Joann Fabric and Craft Stores provides discounts for students and teachers, including a Teacher Rewards program that offers...
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Do you offer gift cards?

Joann Fabric and Craft Stores does sell gift cards that can be used both in-store and online. They come in different amounts...
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Classes and Workshops

Are classes available at Joann stores?

Joann Fabric and Craft Stores often provide a range of classes and workshops for various skill levels, including sewing,...
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Do you offer classes or workshops at Joann Fabric and Craft Stores?

Joann Fabric and Craft Stores provides a variety of classes and workshops catering to different skill levels and interests,...
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Sales and Promotions

How can I stay updated on upcoming sales or promotions at Joann?

To stay informed about sales and promotions at Joann Fabric and Craft Stores, individuals can frequently check the official...
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Can I reserve items in-store to pick up later at Joann?

Joann Fabric and Craft Stores does not allow reservations for in-store pickups. Customers should verify product availability...
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