Wizz Air Customer FAQ

For children over 14 years old flying alone with Wizz Air, no special letter from parents is required. However, it's recommended to ensure she has all necessary travel documents and is informed about the journey.

To book travel assistance with Wizz Air, it is typically offered during the booking process or can be added later through your booking management options. Ensure you provide necessary details about your specific needs. Check the Wizz Air website for more information on the types of assistance available and how to request it.

If your luggage was lost and Wizz Air hasn't responded to your claim, you can submit a follow-up query regarding your claim status. Make sure to include all necessary information in your inquiry, such as your booking reference and details of your original claim. Additionally, check the Wizz Air guidelines on lost luggage for any specific procedures to follow. Keep all communication records for reference.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To cancel your checked-in baggage, you'll need to manage your booking through the Wizz Air website or mobile app. Log in to your account, find your reservation, and look for the baggage options. You should be able to cancel or modify your checked baggage within the specified time frame before your flight. Keep in mind that cancellation policies and any applicable fees may apply.