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Wizz Air Customer FAQ

Top Answers & How-to Guides

How do I Contact Wizz Air Customer Service?

The question we are asked most often is about how to talk to Wizz Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request special assistance or medical services when flying with Wizz Air?

Yes, passengers can request special assistance or medical services when flying with Wizz Air. The airline offers a range of services...
Ask any question you have about Wizz Air customer service, get an answer now.

Recent Wizz Air Customer Questions

При оплате бронирования билетов не правильно указан код подтверждения, как исправить ошибку?

Если вы ввели неправильный код подтверждения при оплате бронирования билетов, вам нужно попробовать снова с верным кодом. В случае если проблема не решается, возможно, потребуется повторно начать процесс бронирования.
Asked Jul 17, 2024 8:35 AM

I've booked automatic check-in, but I don't have any boarding passes.

If you've booked automatic check-in with Wizz Air but haven't received your boarding passes, they will be sent to you via email 50 to 4 hours before your flight departure. Make sure to check your spam/junk folder as well. If the email does not arrive within this timeframe, you may need to verify your email address or contact Wizz Air for assistance.
Asked Jul 13, 2024 10:49 AM

I need to change the date of my return flight

To change the date of your return flight, you can do so through the Wizz Air website or mobile app. Navigate to the "Manage My Booking" section, enter your details, and follow the prompts to modify your flight. Please note that a change fee and any fare difference may apply.
Asked Jul 4, 2024 12:45 AM

I booked flight by mistake on 06/07/2024 instead of 09/07/2024

You can change your flight date by logging into your Wizz Air account on their website or app. Go to the "My Bookings" section, find your booking, and select "Change flight." Please note that fees and fare differences may apply.
Asked Jul 3, 2024 8:47 PM

Is an agent able to assist with check in

Yes, Wizz Air agents at the airport can assist you with check-in. However, there may be a fee for airport check-in services. It is generally recommended to check in online to avoid this fee.
Asked Jul 1, 2024 10:05 AM

Help me with my Wizz Air customer service issue

Baggage Allowance

What Is the Baggage Allowance for Wizz Air?

When flying with Wizz Air, be sure to familiarize yourself with their baggage allowance policy. Each passenger is allowed one piece...

What is the maximum weight limit for cabin baggage on Wizz Air?

The maximum weight limit for cabin baggage on Wizz Air is 10 kilograms. Passengers are allowed to bring one piece of cabin baggage...

How much does it cost to check in a bag with Wizz Air?

The cost of checking in a bag with Wizz Air depends on various factors. Firstly, it depends on whether you choose to add checked baggage...

Can I add extra baggage to my booking after I have made a reservation with Wizz Air?

Yes, you can add extra baggage to your booking after making a reservation with Wizz Air. Wizz Air allows passengers to purchase additional...

Booking

How Do I Find My Wizz Air Booking Number?

Knowing your booking number after booking a flight reservation with Wizz Air is important when it comes to planning for your trip....

How Do I Change My Flight with Wizz Air?

Wizz Air allows you to make changes to your flight and buy any additional services that you may need. here's some helpful tips to assist...

How Do I Make a Booking with Wizz Air?

Making a booking with Wizz Air is easy because you have many options with these helpful tips

Can I select my seat in advance on Wizz Air flights?

Yes, you can select your seat in advance on Wizz Air flights. Wizz Air offers passengers the option to choose their preferred seat...

Baggage Issues

What Do I Do If I Have a Baggage Problem with Wizz Air?

It is clear to see how baggage problems can arise when travelling with the airline.Use these helpful tips to assist you with your...

Musical Instruments

Can I bring a musical instrument on board with Wizz Air?

Yes, you can bring a musical instrument on board with Wizz Air. However, it is subject to certain conditions and may incur additional...

Pets on Board

What is the policy for bringing pets on board Wizz Air flights?

Wizz Air allows passengers to bring small pets (cats, dogs, and ferrets) on board their flights. Passengers must make a reservation...

Payment Methods

What are the accepted methods of payment when booking with Wizz Air?

When booking with Wizz Air, various payment methods are accepted to ensure convenience for passengers. The primary accepted method...

Personal Details

Can I make changes to my name or personal details on my Wizz Air booking?

Yes, you can make changes to your name or personal details on your Wizz Air booking. However, please note that it is essential to ensure...

Flight Cancellations

What is Wizz Air's policy on flight cancellations and refunds?

Wizz Air's policy on flight cancellations and refunds is customer-centric. In the unfortunate event of a flight cancellation initiated...

Cabin Baggage Items

Are there any restrictions on the type of items I can bring in my cabin baggage on Wizz Air flights?

Yes, there are restrictions on the type of items that can be brought in cabin baggage on Wizz Air flights. Passengers are allowed to...

Special Assistance

Can I request special assistance or medical services when flying with Wizz Air?

Yes, passengers can request special assistance or medical services when flying with Wizz Air. The airline offers a range of services...
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