What is Wizz Air's policy on flight cancellations and refunds?
Wizz Air's policy on flight cancellations and refunds is customer-centric. In the unfortunate event of a flight cancellation initiated by the airline, passengers are entitled to either reschedule their flight at no extra cost or receive a full refund. Wizz Air aims to provide timely notifications through email or SMS to affected passengers, offering them alternate flight options or refund instructions. Refunds are processed within a reasonable timeframe, utilizing the original payment method. Passengers may also opt to receive their refund in Wizz Air credit, which can be used for future bookings. However, it is important to review the specific terms and conditions of the ticket purchased, as certain fares might have non-refundable features or different cancellation policies. Wizz Air prioritizes customer satisfaction by ensuring a reliable refund and cancellation policy.
Answered May 3, 2024
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