JC Penney Catalog Phone Number

Calling JC Penney Catalog customer service faster by GetHuman

800-222-6161
Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 0 at each prompt, ignoring messages.
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Customer Number 800-222-6161 - by the Numbers

Phone number to dial
800-222-6161
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:45am
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages.
Average wait
3
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
85%
Quality of help
76%
Customer votes
586
Information last updated
Tue Sep 18 2018 10:00:00 GMT+0000 (UTC)

JC Penney Catalog's Best Toll-Free/800 Customer Phone Number

This is JC Penney Catalog's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JC Penney Catalog agent. This phone number is JC Penney Catalog's Best Phone Number because 4,530 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-6161 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call JC Penney Catalog we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, JC Penney Catalog has 1 phone number. It's not always clear what is the best way to talk to JC Penney Catalog representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JC Penney Catalog - by phone or otherwise

While 800-222-6161 is JC Penney Catalog's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other JC Penney Catalog customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact JC Penney Catalog please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JC Penney Catalog.
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