JC Penney Catalog Phone Number

Calling JC Penney Catalog customer service faster by GetHuman

800-222-6161
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

Just trying to request a catalog by mail
I'm trying to request a catalog by mail . I can't find the page to do so please help
Want to place an order
I want to place a order
Some items not received pants scarves gloves
I received an order of two sheet sets. Now I see they are on clearance and the price ha...
want to make orders to * different addresses ?
I can't sign in and I want to make a purchase
Which order or business is this??
I ordered some slacks and the next day JC Pennys canceled the order. I used a birthday...
I am trying to place an order and I can't order * items on the same order and it won't...
Just want to place an order, want to use a credit I have on my account
Never received my order form JC Penney
Trying to place an order online and by Phone. Could not Get over department Thanks...
Trying to place an order. Online and by. Phone and could not get order department . Th...
See more recent reasons for calling

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Customer Number 800-222-6161 - by the Numbers

Phone number to dial800-222-6161
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication82%
Quality of help73%
Customer votes582
Information last updatedThu Mar 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

JC Penney Catalog's Best Toll-Free/800 Customer Phone Number

This is JC Penney Catalog's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JC Penney Catalog agent. This phone number is JC Penney Catalog's Best Phone Number because 4,530 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-6161 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call JC Penney Catalog we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, JC Penney Catalog has 1 phone number. It's not always clear what is the best way to talk to JC Penney Catalog representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JC Penney Catalog - by phone or otherwise

While 800-222-6161 is JC Penney Catalog's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other JC Penney Catalog customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact JC Penney Catalog please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JC Penney Catalog.

What is GetHuman's Relationship to JC Penney Catalog?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JC Penney Catalog. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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