At any time, you may press star to repeat the current menu. For help with an order, press one. For credit services, including to make a payment, press two. For in store services such as beauty, salon, optical, and portrait, press three. For all other services such as JCPenney rewards, or product warranties, press four."
"For in store services such as beauty, salon for status on an existing order, press one. If you received a call or email about an existing case, press two."
"Now for JCPenney rewards, press one. For product warranties, press two. To provide feedback or for all other questions, press three."
This is JCPenney Catalog's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JCPenney Catalog agent. This phone number is JCPenney Catalog's Best Phone Number because 4,530 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-6161 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call JCPenney Catalog first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, JCPenney Catalog has 1 phone number. It's not always clear what is the best way to talk to JCPenney Catalog representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-222-6161 is JCPenney Catalog's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact JCPenney Catalog please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JCPenney Catalog.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JCPenney Catalog. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.