JC Penney Catalog Phone Number

Call JC Penney Catalog customer service faster with GetHuman

800-222-6161
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

Trying to place an order
Need to make a purchase
I want to place a order and give my associate discount number
How do I order a JC Penny catalog?
i dont see any order number for items. how do you order without a number?
I need to order a neckless
I need to cancel receiving a catalog to my address. The person listed on the catalog is...
Ordered jewelry from JCPenney catalog only did not get my associates discount?
I oder a men's leather jacket about ** mins ago need to cancel
How to apply associate discount to online order
Need info on how to use associate discount on catalog order
I just placed an on-line order ****-****-****-****--my associate discoutn did not show...
I need help placing an order and using my earned Black Friday "cash".
can I use my jcpenney retirees discount card, current coded discounts, and gift cards o...
Trying to place an order and my Gold Card discount not applied, happens every time, eve...
See more recent reasons for calling

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Customer Number 800-222-6161 - by the Numbers

Phone number to dial800-222-6161
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help77%
Customer votes586
Information last updatedMon Jun 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

JC Penney Catalog's Best Toll-Free/800 Customer Phone Number

This is JC Penney Catalog's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JC Penney Catalog agent. This phone number is JC Penney Catalog's Best Phone Number because 4,530 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-6161 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call JC Penney Catalog first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, JC Penney Catalog has 1 phone number. It's not always clear what is the best way to talk to JC Penney Catalog representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JC Penney Catalog - by phone or otherwise

While 800-222-6161 is JC Penney Catalog's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact JC Penney Catalog please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JC Penney Catalog.

What is GetHuman's Relationship to JC Penney Catalog?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JC Penney Catalog. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

JC Penney Catalog Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All JC Penney Catalog contacts
JC Penney Catalog Phone NumberBEST
JC Penney Catalog Help Desk
General customer information

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