Independence Blue Cross Customer Service

Phone Number & Contact Info

Independence Blue Cross's Best Phone Number

800-275-2583
Toll-free·Calls Customer Service·Most popular Independence Blue Cross number
Q:

How do I talk to a live human at Independence Blue Cross?

A:Press 0, then 1, then say "I don't have it" twice
Q:

Does Independence Blue Cross offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-4:30pm EST. The least busy day is Wednesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 22 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Independence Blue Cross phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, then 1, then say "I don't have it" twice

What are the hours and when should I call?

Independence Blue Cross operates the call center for this 800-275-2583 phone number Mon-Fri 8:30am-4:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Independence Blue Cross phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Independence Blue Cross staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Independence Blue Cross is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Independence Blue Cross

In summation, the best day to call Independence Blue Cross is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Independence Blue Cross staffs the call center well on Wednesday.

Why Customers Call Independence Blue Cross

If you have time to do a bit of reading before you call Independence Blue Cross, we recommend you read over some of our problem-specific articles.

What is Independence Blue Cross?

Independence Blue Cross is a leading health insurance company serving individuals and businesses in the Greater Philadelphia region. As one of the oldest and largest insurers in the area, Independence Blue Cross provides a range of health insurance plans and coverage options to meet the diverse needs of its members. With a focus on delivering high-quality healthcare and superior customer service, Independence Blue Cross works with an extensive network of providers and hospitals to ensure access to comprehensive care for its members. Emphasizing innovation and value-based care, Independence Blue Cross also offers wellness programs, preventive services, and digital tools to promote overall health and empower individuals on their healthcare journey.

Top Independence Blue Cross customer service problems

Click the link above to get answers to just about any Independence Blue Cross customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Independence Blue Cross's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Independence Blue Cross agent. This phone number is Independence Blue Cross's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-275-2583 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Independence Blue Cross first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Independence Blue Cross has 1 phone number. It's not always clear what is the best way to talk to Independence Blue Cross representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Independence Blue Cross. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Independence Blue Cross. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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