InTown Suites Customer Service

Phone Number & Contact Information

800-769-1670
Toll-free·Calls Customer Service·Most popular InTown Suites number
Q:How do I get a live human at InTown Suites?
A:Leave a message for a call back
Q:Does InTown Suites offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 88 minutes. The longest hold times are on Friday, and the shortest are on Thursday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this InTown Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Leave a message for a call back
Below are some clips we've found from InTown Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and thank you for contacting InTown Suites. If you are calling in regards to our California Consumer Privacy Act, please email your name, your email address, and the property associated with your concern to c c p a x I n t o w n s u I t e s dot c o m. If you are calling in regards to a customer concern, please go to w w w dot I n t o w n s u I t e s dot c o m. At the bottom of the page, please click on customer service. You will receive a template. Complete the template in its entirety, and someone will contact you within seventy two business hours. Thank you so much for choosing InTowne. No messages may be taken for this mailbox. It is full. Thank you for calling InTown Suites where value is extended. If you know your party's four digit extension, you may dial it at any time during this greeting. To access the dial by name directory, press the pound key now. You may select from one of the following options. For reservations, press one."
Excerpt from a call with InTown Suites
Tuesday, April 9, 2024 9:05 PM
The first phone menu
"Hello, and thank you for contacting InTown Suites. If you are calling in regards to our California Consumer Privacy Act, please email your name, your email address, and the property associated with your concern to c c p a x I n t o w n s u I t e s dot c o m. If you are calling in regards to a customer concern, please go to w w w dot I n t o w n s u I t e s dot c o m. At the bottom of the page, please click on customer service. You will receive a template. Complete the template in its entirety, and someone will contact you within seventy two business hours. Thank you so much for choosing InTowne. No messages may be taken for this mailbox. It is full. Thank you for calling InTown Suites where value is extended. If you know your party's four digit extension, you may dial it at any time during this greeting.
To access the dial by name directory, press the pound key now.
You may select from one of the following options. For reservations, press one."
Excerpt from a call with InTown Suites
Tuesday, April 9, 2024 9:05 PM

What are the hours and when should I call?

InTown Suites operates the call center for this 800-769-1670 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 78 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this InTown Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like InTown Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call InTown Suites is Sunday. The most busy day to call is Monday, which averages 150% more phone calls by comparison. Again, this is based on a sample of 78 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call InTown Suites is Friday.

Conclusion and closing notes

This is InTown Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a InTown Suites agent. This phone number is InTown Suites's best phone number because 390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-769-1670 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call InTown Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, InTown Suites has 1 phone number. It's not always clear what is the best way to talk to InTown Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for InTown Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like InTown Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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