InTown Suites Customer FAQ

We understand your concerns regarding the situation. It's essential to address pest issues promptly. Since you've already reported it to the front desk, we recommend following up with them to ensure your complaint is being taken seriously. Additionally, you may want to ask about pest control measures being taken in your room or throughout the property. Your comfort and satisfaction are important, and addressing such issues should be a priority for management.

To file a formal complaint against InTown Suites, we recommend reaching out to their Customer Service department. You can do so by calling them directly, or by leaving a message on their official website where you can describe the specifics of your problem. It's also advisable to maintain records of all communications for your reference. Be clear and concise in your complaint, specifying dates, staff involved, and any other pertinent information. This will allow for more efficient problem-solving.

We're glad to hear that you're interested in working with us at InTown Suites! Unfortunately, we do not provide specific contact information for our human resources department. Typically, after submitting an application, our team will review it and contact you if they believe you're a good fit for the position. We appreciate your patience and understanding throughout this process.

We're sorry to hear you're locked out. InTown Suites does not have traditional front desks in their locations, however, there is an on-site Guest Attendant available 24/7 to assist you. If you have lost your key or need assistance with your lock, locate the Guest Attendant by referring to the on-site staff information that was provided at check-in. Rest assured that assistance is available at any time of the day or night.