InTown Suites Customer Service Issues

Archive 4

The following are issues that customers reported to GetHuman about InTown Suites customer service, archive #4. It includes a selection of 3 issue(s) reported July 14, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
During my stay at InTown Suites on Albemarle Road, an incident occurred where a shotgun shell was fired through the window of my room after 88 days. The general manager asked us to leave the property for an investigation, resulting in us missing three days of our prepaid week. Despite the investigation finding in my favor, we were not reimbursed for the three days missed, nor did we receive the free week as promised. I would appreciate it if this matter could be resolved promptly. Thank you.
Reported by GetHuman8492359 on Friday, July 14, 2023 6:13 PM
Intown Suites Elk Grove (Chicago - O'Hare) To whom it may concern, I would like to bring to your attention that the front desk staff at this location has been missing for the past two days (October 5th and 6th). Phone calls are going unanswered, which is causing inconvenience for residents like myself. We are unable to take care of business-related issues or address maintenance and housekeeping concerns. Please address this issue promptly. Thank you for your swift attention to this matter.
Reported by GetHuman-arsnova on Saturday, October 7, 2023 12:43 AM
I am currently a resident at Intown Suites located at [redacted] Perdue Springs Drive, Chester VA [redacted]. There is a concern regarding another resident who is a registered sex offender staying here. As there are families with children living in the building and nearby daycare centers and apartments, it’s crucial to address this issue promptly. I kindly request the Corporate Headquarters to investigate this matter and take necessary action. Thank you for your attention to this important issue. Thank you.
Reported by GetHuman-summoama on Sunday, October 29, 2023 12:26 AM

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