How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Huntington National Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Below are some clips we've found from Huntington National Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"I see you're calling from a phone number not associated with your account.
In the future, we can identify you by having this phone number on file.
If you are calling from a cell phone, would you like to update your phone number now?
Message and data rates may In a few words, tell me why you're calling today."
Excerpt from a call with Huntington National Bank
Wednesday, January 31, 2024 2:08 PM
They may ask you to say or enter information
"Welcome to Huntington.
In observance of Easter, on Sunday, March thirty first, all Huntington branches will be closed.
And phone representatives will not be available. As always, you can access your account information using our automated phone system online banking, the Huntington mobile app, or a Huntington ATM.
On Monday, April first, branches will reopen at their normal times.
And phone representatives will be available beginning at seven AM eastern time.
To look up your account with us, please key in or say your Social Security or tax identification number."
Excerpt from a call with Huntington National Bank
Saturday, March 30, 2024 11:23 AM
They may need to look up your account
"Welcome to Huntington.
Can look up your account with us."
Excerpt from a call with Huntington National Bank
Saturday, April 13, 2024 5:47 PM
What are the hours and when should I call?
Huntington National Bank operates the call center for this 800-480-2265 phone number Mon-Fri 7am-6pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 121 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Huntington National Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Huntington National Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Huntington National Bank is Tuesday.The most busy day to call is Thursday, which averages 94% more phone calls by comparison.Again, this is based on a sample of 121 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Huntington National Bank is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Huntington National Bank number, but it is also the day with the shortest hold times.
Why call this Huntington National Bank number?
Below is a sample of recent calls to Huntington National Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Question about negative balance: "How much is my negative balance right now?"
- From a call lasting 9m 48s , Feb 9, 2024 6:43 PM
Check related inquiry: "I got a have a check from you guys and I was wondering if there's any way I could tell you guys the number to put on a cancel."
- From a call lasting 6m 38s , Feb 7, 2024 10:34 PM
Conclusion and closing notes
This is Huntington National Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Huntington National Bank agent. This phone number is Huntington National Bank's best phone number because 5,136 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-480-2265 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Huntington National Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Huntington National Bank has 2 phone numbers. It's not always clear what is the best way to talk to Huntington National Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Huntington National Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Huntington National Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.