Humana Individual & Family Insurance Customer Service Phone Number

800-833-6917
Hold time now: 24 mins (avg 16)
Best time to call: 10:15am
Free: Call Without Hold Time
New customers: 844-202-8717
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0
This is not the most popular Humana phone number (it's ranked #8). Most customers call 800-281-6918 for support: Click here for best option

Other customers got on the phone recently because:

We cancelled Humana yet were billed twice in December. Jackie and John ****
I need to get a prescription override by * day on Acutane. Today is the last day in the...
On **********, my husband went to see Dr. Bayasi.. Upon seeing him he also prescribed A...
I would like to order non-Rx items where do I find order form?
need to change Primary Care Provider to Ryan Forbess, MD in Orange Beach, AL
I waited online for a long time, trying to connect with the pharmacy. Then I was discon...
Need to find a dme that delivers for cpap and nebulizer equipment and supplies
Will I get a new ID card for ****. The card I have was issued on*********. *Member ID H...
I never received a new **** Humana card. I would like a current **** card please. *Rose...
This HUMANA Gold Plus plan is so difficult for me to use. I can’t remember my User ID...
I need the member number for my child’s health insurance policy.
i already signed up for hummana gold plus, with agent, no card yet been a month or s...
i was denied payment for an annual phy which is once a year. my physician gave me a cho...
** min customer service on hold and then call lost. I need to know my benefits

Help me with my issue

Humana Individual & Family Insurance Customer Service Phone Number 800-833-6917 - Info & Statistics

Phone number to dial800-833-6917
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingIndividual & Family Insurance Customer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial10:15am
Navigate phone maze to a humanKeep pressing 0
Average wait16
Current wait24
Rank (among phone numbers)8
Rank (overall)9
Alternate methodsphone or web or twitter
Quality of communication62%
Quality of help63%
Customer votes2,908
Best phone number800-281-6918
Information last updatedWed Jan 20 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Humana's 800-833-6917 Individual & Family Insurance Customer Service Number

This Humana phone number is ranked #8 out of 8 because 22,632 Humana customers tried our tools and information and gave us feedback after they called. The reason customers call 800-833-6917 is to reach the Humana Individual & Family Insurance Customer Service department for problems like Account Access, Make a Claim, Check on a Claim, Update Account Info, Coverage Question. As far as we can tell, Humana has call center locations in San Antonio, TX or Nicaragua and you can call during their open hours Mon-Fri 7am-7pm EST. Humana has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-833-6917 and ways to call or contact Humana with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Humana

Calling Humana at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Humana Individual & Family Insurance Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Humana's Individual & Family Insurance Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Humana in General

While 800-833-6917 is Humana's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-281-6918 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Humana help by calling them, is that other customers give their customer support at this number a 62% score for their communication skills and a 63% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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