Humana Individual & Family Insurance Customer Service Phone Number

800-833-6917
Hold time now: 13 mins (avg 10)
Best time to call: 3:30pm
Free: Call Without Hold Time
New customers: 844-202-8717
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0
This is not the most popular Humana phone number (it's ranked #8). Most customers call 800-281-6918 for support: Click here for best option

Other customers got on the phone recently because:

I get a pop up notification from Humana at top of phone and when I tap on it , it goes...
Check on my medicine and see about getting my otc items from the pharmacy too.
My insurance card has not yet been sent and if it has been sent I have not received it...
I signed up for Humana yesterday and today I have two charges on my account that do not...
Received message from Humana at Home Services, phone *** *** ****. Want to check if le...
Need to talk to a custumer representative and find a physician in covington la
I need to know how to send my medication refills
I do not have a copy of my **** ****A form to file my taxes. How can I get it?
Never received my meds ordered * days ago
Uh never received my first meds from you** days ago ordered
I need my Humana member ID and Policy number
Can't get my prescription after promised. Need to speak with Ted Broussard
I need to see if my account is active or not i need to deactivate it
Check status of account**Active or reactive*I need my account status

Help me with my issue

Humana Individual & Family Insurance Customer Service Phone Number 800-833-6917 - Info & Statistics

Phone number to dial800-833-6917
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingIndividual & Family Insurance Customer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial3:30pm
Navigate phone maze to a humanKeep pressing 0
Average wait10
Current wait13
Rank (among phone numbers)8
Rank (overall)9
Alternate methodsphone or web or twitter
Quality of communication57%
Quality of help68%
Customer votes2,904
Best phone number800-281-6918
Information last updatedThu May 19 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Humana's 800-833-6917 Individual & Family Insurance Customer Service Number

This Humana phone number is ranked #8 out of 8 because 22,632 Humana customers tried our tools and information and gave us feedback after they called. The reason customers call 800-833-6917 is to reach the Humana Individual & Family Insurance Customer Service department for problems like Coverage Question, Make a Claim, Check on a Claim, Update Account Info, Account Access. As far as we can tell, Humana has call center locations in San Antonio, TX or Nicaragua and you can call during their open hours Mon-Fri 7am-7pm EST. Humana has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-833-6917 and ways to call or contact Humana with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Humana

Calling Humana at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Humana Individual & Family Insurance Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Humana's Individual & Family Insurance Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Humana in General

While 800-833-6917 is Humana's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-281-6918 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Humana help by calling them, is that other customers give their customer support at this number a 57% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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