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Hollister Customer Service

Phone Number & Contact Info

Hollister's Best Phone Number

866-426-1285
Toll-free·Calls Customer Service·Most popular Hollister number
Q:

How do I talk to a live human at Hollister?

A:Press 1, then 3
Q:

Does Hollister offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Hollister phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 3

What are the hours and when should I call?

Hollister operates the call center for this 866-426-1285 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hollister phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hollister staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hollister is Sunday. The most busy day to call is Tuesday, which averages 225% more phone calls by comparison. Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Hollister

In summation, the best day to call Hollister is Wednesday.

Why Customers Call Hollister

If you have time to do a bit of reading before you call Hollister, we recommend you read over some of our problem-specific articles.

What is the return policy for Hollister gift cards?

Hollister's return policy for gift cards allows for the return or exchange of unused gift cards within 30 days of purchase. To be eligible for a refund, the gift card must be in its original condition and accompanied by the original receipt. However, if the gift card has been partially or fully redeemed, it is not eligible for return or refund. Additionally, Hollister is not responsible for lost or stolen gift cards, and they cannot be replaced. It's important to note that the return policy may vary depending on the specific circumstances and any applicable local laws. Therefore, customers are encouraged to contact Hollister's customer service for any further inquiries or specific cases.

What payment methods are accepted on the Hollister website?

On the Hollister website, we accept various convenient payment methods to ensure a seamless shopping experience. Customers can pay for their purchases using major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we also accept payment through PayPal, a widely trusted and secure online payment platform. This allows shoppers to use their PayPal balance, linked bank accounts, or credit/debit cards associated with their PayPal account. At Hollister, we prioritize customer satisfaction, and our diverse range of accepted payment methods aims to accommodate our customers' preferences and provide them with a hassle-free and secure online shopping experience.

Top Hollister customer service problems

Click the link above to get answers to just about any Hollister customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hollister, and their purpose. Are any of these similar to the reason you are trying to call?
Wrong phone number: "I was trying to get a phone number listing for Hollister, Scott, and Hall."
- From a call lasting 2m 47s , Feb 21, 2024 1:37 AM
Change of shipping address: "So can I change my shipping address?"
- From a call lasting 12m 21s , Feb 9, 2024 5:07 PM
Missing refund on return: "I did return the order I didn't receive since December twenty sixth, and I'm not seeing any refund."
- From a call lasting 3m 13s , Jan 2, 2024 4:46 PM

More Hollister Customer Service Contacts

There are of course other ways to contact Hollister customer service besides the phone. Below we list the best ones, by medium.

Hollister Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Hollister will reply our your email.

Hollister Customer Help Desk / Web Support

hollisterco.com - Customer Service
Online customer service suport
As a last, sometimes only, resort- Hollister customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Hollister's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hollister agent. This phone number is Hollister's best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-426-1285 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Hollister first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Hollister has 1 phone number. It's not always clear what is the best way to talk to Hollister representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hollister. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hollister. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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