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Hollister Customer FAQ

Top Answers & How-to Guides

What is Hollister's Phone Number?

The question we are asked most often is about how to talk to Hollister customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I reload or add funds to a Hollister gift card?

Yes, you can reload or add funds to your Hollister gift card. If you already have a physical gift card, you can visit any Hollister...
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Gift Cards

How Do I Use My Hollister Gift Card for My Purchase?

Hollister gift cards don't have expiry dates. If you're buying items at a physical store, simply present your gift cards to the cashier...
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What Do I Do If My Hollister Gift Card Balance Won't Load?

If you're having a problem getting the Hollister gift card balance tool to work properly, there are a few things you can try that may...
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How Do I Check the Balance on My Hollister Gift Card?

If you have a Hollister gift card, you can check its balance by going to your account. Sign in and find the link for Gift Cards on...
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How Do I Request a Refund to a Gift Card from Hollister?

If you need to return something you bought with a Hollister gift card, you can get your gift card refunded if you make the return within...
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How Do I Buy a Gift Card from Hollister?

You can buy Hollister gift cards online or in-store at Hollister stores. Go to the Hollister website and click Sign In. Select the...
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How Do I Send Someone a Hollister Gift Card?

Sending a Hollister gift card is easy using one of the three methods available. The quickest method is sending an electronic gift card...
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What is the return policy for Hollister gift cards?

Hollister's return policy for gift cards allows for the return or exchange of unused gift cards within 30 days of purchase. To be eligible...
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Can I use my Hollister gift card at other stores?

No, Hollister gift cards can only be used to make purchases at Hollister stores or on the Hollister website. They cannot be redeemed...
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Can I use multiple gift cards for one purchase on the Hollister website?

Yes, customers have the option to use multiple gift cards for a single purchase on the Hollister website. When making an online purchase,...
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Do Hollister gift cards have an expiration date?

No, Hollister gift cards do not have an expiration date. You can use them at any time to make purchases both in-store and online. Whether...
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Can I use a Hollister gift card in-store and online?

Yes, you can conveniently use your Hollister gift card both in-store and online. Whether you prefer to shop in-person or from the comfort...
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What is the minimum and maximum value for a Hollister gift card?

The minimum value for a Hollister gift card is $25, while the maximum value is $500. Hollister offers a range of gift card options...
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Can I reload or add funds to a Hollister gift card?

Yes, you can reload or add funds to your Hollister gift card. If you already have a physical gift card, you can visit any Hollister...
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Order Tracking

How Do I Track My Hollister Order?

GetHuman is a consumer-oriented company that helps customers of big companies such as Hollister to solve their service problems. We...
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Payment Methods

What payment methods are accepted on the Hollister website?

On the Hollister website, we accept various convenient payment methods to ensure a seamless shopping experience. Customers can pay...
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Gift Card Delivery

How long does it take to receive a physical Hollister gift card in the mail?

Once your order for a physical Hollister gift card is placed, it typically takes approximately 7-10 business days for delivery. This...
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Help me with my Hollister customer service issue

Ask any question you have about Hollister customer service. We will do our best to get you answers right away.
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