Hertz Phone Number

Call Hertz customer service faster with GetHuman

  • Calls Hertz's Customer Service department
  • The average hold time is 21m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:35am
  • Popular issues for this call center: Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, and Find a Reservation.
  • Reach a live Hertz agent: Press 1 at the first menu. Next, must select an option 1-3.
  • What you hear when you call: Support related to upcoming reservations, press 1. Rental in progress or roadside support assistance, press 2. Completed rental, press 3. Gold plus reward inquiries, press 4.

Reasons customers like you called recently

Need to confirm amount due at pickup
I was involved in a accident where a ** year old kid rerended me my car was in the shop...
Get a different car because this Tesla is short range and would like a longer range wit...
Hi, I have an upcoming reservation at Orlando Airport (MCO), reservation number is K...
Withdraw issues I withdraw yesterday uptill now I have not been credited why is my tran...
It was my first time to withdraw a money from my hertz car as I recently joined ** days...
Our car rental confirmation number is ******-***-*****. Bob Sullivan is renting a car t...
Hertz rewards points missing
Need to know what time the shuttle from Hertz Rental lot in PHL starts running on Satur...
They ran out of cars but still charged me
The rental was towed with my property in it and hertz picked it up and now they have my...
I had a prepaid booking which they didn't have a car for. They told me to get another...

Hertz Customer Phone Number 800-654-3131 - Stats

Phone number to dial800-654-3131
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:35am
Average wait21 minutes
Current wait25 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, email
Quality of communication53%
Quality of help50%
Customer votes5,634
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Hertz's Best Toll-Free/800 Customer Phone Number

This is Hertz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hertz agent. This phone number is Hertz's Best Phone Number because 46,038 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-3131 include Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, Find a Reservation and other customer service issues. The Hertz call center that you call into has employees from Alabama, Oklahoma and is open 24 hours, 7 days according to customers. In total, Hertz has 6 phone numbers. It's not always clear what is the best way to talk to Hertz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Hertz - by phone or otherwise

While 800-654-3131 is Hertz's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Hertz customers, is by calling their 800-654-5060 phone number for their Roadside Assistance department. Besides calling, the next favorite option for customers looking for help is via 800-654-5060 for Roadside Assistance. If you think this information is inaccurate or know of other ways to contact Hertz please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Hertz.

What is GetHuman's Relationship to Hertz?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hertz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Hertz, including live chat and email and their website / help desk. Visit our Hertz Customer Service page for more information.
Hertz Customer Service

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