H. H. Gregg Customer Service

Phone Number & Contact Info

H. H. Gregg's Best Phone Number

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How do I talk to a live human at H. H. Gregg?

A:Must choose an option 1-2, then hold for a representative.

Does H. H. Gregg offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 61 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this H. H. Gregg phone number to document the phone system.
Here is how our research team describes the way the H. H. Gregg phone system greets you: For directory assistance, press 9.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-2, then hold for a representative.

What are the hours and when should I call?

H. H. Gregg operates the call center for this 732-357-1875 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 552 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this H. H. Gregg phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like H. H. Gregg staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call H. H. Gregg is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 552 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call H. H. Gregg

In summation, the best day to call H. H. Gregg is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that H. H. Gregg staffs the call center well on Thursday.

Why Customers Call H. H. Gregg

If you have time to do a bit of reading before you call H. H. Gregg, we recommend you read over some of our problem-specific articles.

What is H. H. Gregg?

H. H. Gregg is a retail company specializing in electronics and appliances. With over 200 stores across the United States, H. H. Gregg offers a wide range of products including televisions, refrigerators, computers, audio systems, and more. As a trusted brand in the industry, H. H. Gregg focuses on providing customers with high-quality products from leading manufacturers at competitive prices. Beyond products, H. H. Gregg also emphasizes customer service, aiming to create an exceptional shopping experience. From knowledgeable and friendly staff to flexible financing options, H. H. Gregg strives to meet customer needs and exceed their expectations. Whether in-store or online, H. H. Gregg is dedicated to offering cutting-edge technology and appliances for every home.

Where are H. H. Gregg stores located?

H.H. Gregg stores are conveniently located across various cities in the United States. You can find our stores in several states including Indiana, Ohio, Kentucky, Tennessee, Georgia, Alabama, North Carolina, and South Carolina. Additionally, we have a strong presence in major metropolitan areas, such as Indianapolis, Atlanta, and Nashville. To determine the specific H.H. Gregg store closest to you, visit our website's store locator feature. There, you can simply enter your zip code or city and state, and it will provide detailed information about the nearest store's address, contact number, and operating hours. Whether you're shopping for appliances, electronics, or home furnishings, we strive to offer a convenient shopping experience with our widespread store locations.

What is the warranty policy at H. H. Gregg?

At H. H. Gregg, our warranty policy ensures customer satisfaction. We offer comprehensive warranties on all our products to protect your investment. The length and coverage of the warranty may vary depending on the product you purchase. We strongly encourage you to check the specific warranty details provided with each item. Our warranties typically cover manufacturing defects and malfunctions, giving you peace of mind. Additionally, we provide options for extended warranties on certain products, allowing you to further protect your purchase. In the event of any issues, our dedicated customer service team is ready to assist you. Please contact us directly for more information on our warranty policy or to inquire about specific product warranties.

Top H. H. Gregg customer service problems

Click the link above to get answers to just about any H. H. Gregg customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More H. H. Gregg Customer Service Contacts

There are of course other ways to contact H. H. Gregg customer service besides the phone. Below we list the best ones, by medium.

H. H. Gregg Customer Help Desk / Web Support

hhgregg.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- H. H. Gregg customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is H. H. Gregg's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a H. H. Gregg agent. This phone number is H. H. Gregg's best phone number because 3,312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 732-357-1875 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call H. H. Gregg first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, H. H. Gregg has 1 phone number. It's not always clear what is the best way to talk to H. H. Gregg representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for H. H. Gregg. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like H. H. Gregg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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