GotoBus Phone Number

Calling GotoBus customer service faster by GetHuman

617-354-2101
Customer service
Current Wait: 22 mins (17m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to online support

Reasons customers like you called recently

Are you guys working? And also running buses from Lexington ky to New York
I book a ticket to leave today and my bus got canceled i need a refund
I missed my bus trip. To las Vegas at *:** in the afternoon can u pls reschedule it..thank u.
i ordered a bus ticket for **:** , we were ** minutes early , but the bus never came...
Was late for the bus and want to use my ticket for another trip
Does the ** West Mercury Blvd., Hampton, VA station have an office. I don't have a prin...
Website is down we can’t make mobile reservations
Hi I would like to know if the bus is running today. I am in Schenectady NY and I am go...
Due to the holiday season and the weather conditions, I am concerned about my sister an...
Just need confirmation that a bus arrived
I need to make sure confirmation* EWB****** going to Raleigh NC actually arrived. My s...
See more recent reasons for calling

Help me with my issue

Customer Number 617-354-2101 - by the Numbers

Phone number to dial617-354-2101
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanDirects you to online support
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email
Quality of communication90%
Quality of help87%
Customer votes379
Information last updatedMon Oct 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

GotoBus's Best Toll-Free/800 Customer Phone Number

This is GotoBus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GotoBus agent. This phone number is GotoBus's Best Phone Number because 3,150 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-354-2101 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call GotoBus we recommend you tell us what issue you are having and then possibly contact them via phone or web or email. In total, GotoBus has 1 phone number. It's not always clear what is the best way to talk to GotoBus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting GotoBus - by phone or otherwise

While 617-354-2101 is GotoBus's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other GotoBus customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact GotoBus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for GotoBus.

What is GetHuman's Relationship to GotoBus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GotoBus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Domino's Pizza Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Domino's Pizza or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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