Gap Credit Card Customer Service

Phone Number & Contact Info

Gap Credit Card's Best Phone Number

Toll-free·Calls Customer Service·Most popular Gap Credit Card number

How do I talk to a live human at Gap Credit Card?

A:Keep pressing 0# each time it asks for a card number or social security number, then say "Representative" until transferred

Does Gap Credit Card offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

Gap Credit Card Customer Phone Numbers

Credit Card Customer Service

Toll-free · 24 hours, 7 days · Say "Representative" ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Gap Credit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0# each time it asks for a card number or social security number, then say "Representative" until transferred

What are the hours and when should I call?

Gap Credit Card operates the call center for this 800-887-1198 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 260 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gap Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gap Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Gap Credit Card is Sunday. The most busy day to call is Friday, which averages 108% more phone calls by comparison. Again, this is based on a sample of 260 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Gap Credit Card

In summation, the best day to call Gap Credit Card is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Gap Credit Card staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Gap Credit Card

If you have time to do a bit of reading before you call Gap Credit Card, we recommend you read over some of our problem-specific articles.

What are the benefits of having a Gap Credit Card?

Having a Gap Credit Card offers a range of benefits that make shopping at Gap and its affiliated stores even more rewarding. Firstly, cardholders enjoy exclusive discounts and promotions, receiving 20% off their first purchase with the card. Additionally, they get rewarded with points for every dollar spent, which can be accumulated and redeemed for future purchases. Cardholders also gain access to special events, such as early access to sales and insider shopping days. Gap Credit Cardholders receive free online shipping for purchases over $50 and earn extra points on bonus days. Plus, the card provides convenient online account management, making it easy to track spending and make payments. With these advantages, the Gap Credit Card elevates the shopping experience and rewards loyal customers at Gap, Old Navy, Banana Republic, and Athleta.

Are there any annual fees for a Gap Credit Card?

No, there are no annual fees for owning a Gap Credit Card. Gap understands the importance of providing value to its customers and aims to make owning their credit card convenient and cost-effective. By waiving annual fees, Gap ensures that cardholders can enjoy the benefits of the card without any additional financial burden. This means that you can take advantage of exclusive rewards, discounts, and special offers provided by Gap, all without worrying about paying an annual fee for your Gap Credit Card. Whether you are a frequent shopper at Gap or just looking for a card with flexible payment options, owning a Gap Credit Card is a smart choice without any added annual fees.

What are the different types of Gap Credit Cards available?

Gap offers two different types of credit cards: the GapCard and the Gap Visa Card. The GapCard can only be used at Gap brand stores, including Gap, Gap Factory, Old Navy, Banana Republic, and Athleta. It provides various perks, such as special discounts, exclusive offers, and birthday rewards. On the other hand, the Gap Visa Card is accepted anywhere Visa is accepted. In addition to the benefits offered by the GapCard, the Gap Visa Card allows customers to earn reward points on purchases made outside the Gap brands. These reward points can be redeemed for reward certificates, which can then be used for future purchases at Gap brand stores. Both credit cards offer online account management, free shipping, and zero fraud liability for unauthorized charges. Customers can choose the card that best suits their needs and preferences.

Top Gap Credit Card customer service problems

Click the link above to get answers to just about any Gap Credit Card customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Gap Credit Card, and their purpose. Are any of these similar to the reason you are trying to call?
Unknown number: "I reached the wrong number."
- From a call lasting 30s , May 23, 2024 5:49 PM

More Gap Credit Card Customer Service Contacts

There are of course other ways to contact Gap Credit Card customer service besides the phone. Below we list the best ones, by medium.

Gap Credit Card Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Gap Credit Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Gap Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gap Credit Card agent. This phone number is Gap Credit Card's best phone number because 16,452 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-887-1198 include Account hacked, Account access, Payments and Billing, Fraudulent charge, Close account and other customer service issues. Rather than trying to call Gap Credit Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gap Credit Card has 2 phone numbers. It's not always clear what is the best way to talk to Gap Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Gap Credit Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gap Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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