Calling Geico's customer service is effective if you're trying to get a quote for home insurance and renter's insurance, as this phone number is used for both of them. When I called, I was first asked if I needed a home insurance or renter's insurance policy, and I said I was looking for assistance with renter's insurance.
I was then asked to provide the ZIP Code where I would want to get coverage so that I could connect to the right agent to assist me. I gave the ZIP Code, and after a brief wait, I was put through to a customer service representative. He asked me to provide my name and phone number, which I offered.
He then asked how he could assist me, and I said I was moving to a new location and would need to get a renter's insurance policy at my new location. He said that he could help me get a quote set up and asked what the address was of the new location. I said I didn't have my specific address yet, but I could provide the ZIP Code so that he could get a policy started.
He told me that was fine for getting things set up, but I would need to call back later when I had the address so that we could get a policy in place. I said that I would and gave him the ZIP Code. He asked if I had any pets, and I said I had one cat. He asked if my cat had any issues with biting, and I told him no.
He asked me if I was getting the policy for myself or for anyone else, and I said the policy was for myself only. He asked for an approximate value of my possessions, and I told him I didn't have much other than my computer. He said that in that case, a valuation of $10,000 should be more than sufficient to cover it.
I said that was fine, and he asked for my e-mail so he could send everything over. I accidentally hit the disconnect button, and a minute later, I received a call back to try to finish the call. I did not complete the call, as I'd already experienced full service on the call.
Overall, I thought the service provided here was top-notch. It was a thorough, detailed experience that allowed me to get a complete picture of what Geico offers to its rental insurance customers. The agent went over all the details with me to give me the best quote possible for my needs and did a fine job getting to know me as a potential customer. If I needed service, I would absolutely use this number.
This GEICO phone number is ranked #4 out of 8 because 286,824 GEICO customers tried our tools and information and gave us feedback after they called. The reason customers call 800-241-8098 is to reach the GEICO Homeowners Insurance department for problems like Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge. As far as we can tell, GEICO has call center locations in New York or California and you can call during their open hours 24 hours, 7 days. GEICO has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-241-8098 and ways to call or contact GEICO with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling GEICO at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-241-8098. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when GEICO Homeowners Insurance agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than GEICO Once on the phone with GEICO's Homeowners Insurance department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 800-241-8098 is GEICO's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-861-8380 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach GEICO help by calling them, is that other customers give their customer support at this number a 45% score for their communication skills and a 45% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.