Fotolia Customer Service

Phone Number & Contact Info

Fotolia's Best Phone Number

Toll-free·Calls Customer Service·Most popular Fotolia number

How do I talk to a live human at Fotolia?

A:Calling this Fotolia number should go right to a real human being

Does Fotolia offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fotolia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Fotolia number should go right to a real human being
In fact, much of this information on this page is superfluous because this Fotolia phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Fotolia operates the call center for this 888-674-2299 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fotolia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fotolia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fotolia is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Fotolia

In summation, the best day to call Fotolia is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Fotolia number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Fotolia

If you have time to do a bit of reading before you call Fotolia, we recommend you read over some of our problem-specific articles.

What payment methods are accepted on Fotolia?

Fotolia accepts various payment methods for its users' convenience. Currently, the accepted payment methods on Fotolia include credit cards (Visa, MasterCard, American Express), PayPal, and prepaid credits. These options allow customers to choose the payment method that suits them best. Credit card payments are processed securely through Fotolia's trusted payment gateway, ensuring the safety of customers' personal and financial information. Additionally, the acceptance of PayPal provides flexibility to many users who prefer to use their PayPal account for online transactions. Customers can also purchase prepaid credits, which can be used to download images without the hassle of entering payment details for each transaction. With multiple payment options available, Fotolia strives to provide a seamless and convenient experience for its users.

What is the cost of using images from Fotolia?

The cost of using images from Fotolia depends on the type of license you require. Fotolia offers various licensing options to suit different needs. The price of images can range from as low as $0.74 per image with a subscription plan, to higher prices for on-demand image purchases. Subscription plans offer the most cost-effective option for frequent image users, allowing access to a specified number of downloads per month. Additionally, Fotolia offers credit packs for those who prefer the flexibility of on-demand purchases, where images can be bought individually or in bulk. The cost of using images from Fotolia is transparent and clearly displayed on the website, ensuring customers have complete visibility of the pricing options available.

Can I use Fotolia images for commercial purposes?

Yes, you can use Fotolia images for commercial purposes. Fotolia offers a vast collection of royalty-free images, illustrations, and vectors that are specifically designed for commercial use. This means that you are allowed to incorporate these licensed images into your advertising materials, websites, blogs, and any other commercial projects without worrying about copyright issues. With Fotolia, you gain access to a wide range of high-quality images that can enhance your company's visual communication and help you effectively reach your target audience. Whether you need images for marketing, branding, or promotional campaigns, Fotolia provides a legal and convenient solution to meet your commercial needs.

Top Fotolia customer service problems

Click the link above to get answers to just about any Fotolia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Fotolia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fotolia agent. This phone number is Fotolia's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-674-2299 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Fotolia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fotolia has 1 phone number. It's not always clear what is the best way to talk to Fotolia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fotolia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fotolia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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