Current Wait: 24 mins (20m avg)
Hours: Mon-Fri 8am-5pm EST; best time to call: 8:05am
Get to a live person fastest: To speak to a case worker: Press 2, after you enter your social security/access number and birthdate, Press 5, then 0. Wait time is about 15 mins, but you will get a person!
Call internationally (for free!): You can call the number above while abroad for free using our GetHuman Phone.