First Tennessee Bank Customer Service

Phone Number & Contact Info

First Tennessee Bank's Best Phone Number

800-382-5465
Toll-free·Calls Customer Service·Most popular First Tennessee Bank number
Q:

How do I talk to a live human at First Tennessee Bank?

A:Press 0, then must choose option 1-6.
Q:

Does First Tennessee Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this First Tennessee Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, then must choose option 1-6.
Here is how our research team describes the way the First Tennessee Bank phone system greets you: Please enter the account number or card number you are calling about, followed by the pound sign.
Below are some clips we've found from First Tennessee Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling First Horizon Client Services. Please enter the account number or card number about which you are calling followed by the pound sign."
Excerpt from a call with First Tennessee Bank
Sunday, March 24, 2024 12:07 AM

What are the hours and when should I call?

First Tennessee Bank operates the call center for this 800-382-5465 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this First Tennessee Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like First Tennessee Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call First Tennessee Bank is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call First Tennessee Bank

In summation, the best day to call First Tennessee Bank is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this First Tennessee Bank number, but it is also the day with the shortest hold times.

Why Customers Call First Tennessee Bank

If you have time to do a bit of reading before you call First Tennessee Bank, we recommend you read over some of our problem-specific articles.

What is First Tennessee Bank's routing number?

First Tennessee Bank's routing number is a nine-digit code that is used for various financial transactions. It uniquely identifies the bank and is needed for activities like setting up direct deposits, wire transfers, or making electronic payments. To obtain First Tennessee Bank's routing number, you can check your checks or deposit slips, visit their website, or contact their customer service. Ensuring you have the correct routing number is crucial for accurate and smooth financial transactions, so make sure to double-check the information provided or consult with First Tennessee Bank's official sources for the most up-to-date routing number.

What types of accounts does First Tennessee Bank offer?

First Tennessee Bank offers a comprehensive range of accounts to suit different financial needs. These include checking accounts, savings accounts, money market accounts, and certificates of deposit (CDs). The checking accounts provide convenient features such as online and mobile banking, overdraft protection, and access to a large network of ATMs. The savings accounts offer competitive interest rates and the option to easily set up automatic transfers from a checking account. Money market accounts provide higher interest rates than regular savings accounts and check-writing privileges. CDs offer fixed interest rates for a specific term, allowing customers to earn higher returns by locking in their savings for a predetermined period. With these diverse account options, First Tennessee Bank caters to the unique requirements of individuals and businesses alike.

What are the fees for using First Tennessee Bank's services?

First Tennessee Bank offers a range of services with varying fee structures. The specific fees depend on the type of account and services you use. To provide transparency and clarity, the bank makes detailed fee schedules available on its website. These schedules outline fees related to various services such as checking accounts, savings accounts, ATM usage, wire transfers, and overdraft protection. The fees are designed to cover the costs of providing these services while ensuring fair and competitive pricing for customers. It's important for account holders to review the fee schedules and terms before using specific services. First Tennessee Bank strives to offer affordable banking solutions while providing comprehensive information about associated fees.

Top First Tennessee Bank customer service problems

Click the link above to get answers to just about any First Tennessee Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More First Tennessee Bank Customer Service Contacts

There are of course other ways to contact First Tennessee Bank customer service besides the phone. Below we list the best ones, by medium.

First Tennessee Bank Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and First Tennessee Bank will reply our your email.

First Tennessee Bank Customer Help Desk / Web Support

firsthorizon.com - Customer Service
Online customer service support
As a last, sometimes only, resort- First Tennessee Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is First Tennessee Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First Tennessee Bank agent. This phone number is First Tennessee Bank's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-382-5465 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call First Tennessee Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, First Tennessee Bank has 1 phone number. It's not always clear what is the best way to talk to First Tennessee Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for First Tennessee Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First Tennessee Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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