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Customer service
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 8am-9pm, Sat 10am-2pm, Sun noon-4pm EST; best time to call: 9am
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Reasons customers like you called recently

I got a text message on Mar. ** at *:** AM saying Your Pkg Was Delayed In-Transit - Dro...
We never got our autoship of filters can you please help me
I ordered a water filter for my refig back in the early February. I also signed up for...
Just want to know when to expect my purchase*tracking * *************
to whom it may concern* I talked with a filterfast representative about making an ON...
I ordered a filter for my Kenmore refrigerator and when it arrived I couldn't get it to...
I placed an order on Saturday *** for a * pack of Air Bear filters, I have not seen a c...
Ordered *-*-**. Pymt cleared *-*-** Shipped *-*-** Tracked with FedEx until *-**-** w...
I am looking for return label. I received FFM* * pk *" MERV * Air Filters * pack **x...
I called and only got a recording. Then went to HELP chat and was going to be transfer...
I want to place order if they have filters I need.
Welcome ** did not discount my order.*Could you please adjust my bill accordingly?**Fro...
I thought I was ordering * water filters but I got one in the mail. I have paid too mu...
Wrong filters. I ordered from you guys in the past. No problems, the filters i recei...
Received Order ******** approx *******. Current refrigerator died ********. Purchased n...
See more recent reasons for calling

Help me with my issue

Customer Number 866-438-3458 - by the Numbers

Phone number to dial866-438-3458
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm, Sat 10am-2pm, Sun noon-4pm EST
Best time to dial9am
Navigate phone maze to a humanDirect to human
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat
Quality of communication91%
Quality of help80%
Customer votes744
Information last updatedThu Apr 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 3,150 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-438-3458 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone or chat. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 866-438-3458 is's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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