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Customer service
Current Wait: 5 mins (4m avg)
Hours: Mon-Fri 8am-9pm, Sat 10am-2pm, Sun noon-4pm EST; best time to call: 10:45am
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Reasons customers like you called recently

The filter I received yesterday, Feb. **, ****, works fine, but the last filter I got f...
No confirmation of order was sent so I do not have an order number. My credit card was...
I ordered a water filter for my refig back in the early February. I also signed up for...
to whom it may concern* I talked with a filterfast representative about making an ON...
I placed an order on Saturday *** for a * pack of Air Bear filters, I have not seen a c...
I am looking for return label. I received FFM* * pk *" MERV * Air Filters * pack **x...
I called and only got a recording. Then went to HELP chat and was going to be transfer...
I want to place order if they have filters I need.
Welcome ** did not discount my order.*Could you please adjust my bill accordingly?**Fro...
I thought I was ordering * water filters but I got one in the mail. I have paid too mu...
Wrong filters. I ordered from you guys in the past. No problems, the filters i recei...
Received Order ******** approx *******. Current refrigerator died ********. Purchased n...
received (*) filters on *******. On ******** my refrigerator started dying, only * year...
I orders filters on Oct *, ****, email said shipped on oct.* ****, email said delivered...
wrong filters sent . how do i send these filters back for credit and get the correct fi...
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Help me with my issue

Customer Number 866-438-3458 - by the Numbers

Phone number to dial866-438-3458
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm, Sat 10am-2pm, Sun noon-4pm EST
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat
Quality of communication71%
Quality of help85%
Customer votes749
Information last updatedThu Aug 11 2022 09:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 3,150 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-438-3458 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 866-438-3458 is's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
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