FedEx Office Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at FedEx Office?
A:Calling this FedEx Office number should go right to a real human being. You can also use our free service that can talk to FedEx Office for you and report back. Q:
Does FedEx Office offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FedEx Office below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FedEx Office phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this FedEx Office number should go right to a real human being
Below are some clips we've found from FedEx Office's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to FedEx.
This call may be monitored or recorded for quality assurance.
Tell me what I can help you with today."
Excerpt from a call with FedEx Office
Tuesday, May 28, 2024 3:38 PM
They may ask you to say or enter information
"Sure. Tracking a package.
Please tell me either your tracking number or your door tag number.
Or say hold on a minute."
Excerpt from a call with FedEx Office
Monday, March 25, 2024 10:47 PM
The first phone menu
"Welcome to FedEx. This call may be monitored or recorded for quality assurance.
Tell me what I can help you with today.
You're calling about an email. Right?
Sorry. If you're calling about an email, say yes or press one.
If not, say no or press two."
Excerpt from a call with FedEx Office
Wednesday, January 3, 2024 7:59 PM
In fact, much of this information on this page is superfluous because this FedEx Office phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
FedEx Office operates the call center for this 800-463-3339 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 555 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FedEx Office call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FedEx Office phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FedEx Office staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FedEx Office is Sunday. The most busy day to call is Monday, which averages 250% more phone calls by comparison. Again, this is based on a sample of 555 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call FedEx Office
In summation, the best day to call FedEx Office is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call FedEx Office
If you have time to do a bit of reading before you call FedEx Office, we recommend you read over some of our problem-specific articles.
Can I access my FedEx Office account online?
Yes, you can easily access your FedEx Office account online. By visiting the FedEx Office website, you can conveniently log in to your account using your username and password. Once logged in, you will have access to a variety of online services. This includes the ability to track your shipments, view and manage your printing orders, reorder previously placed print jobs, save and edit shipping addresses, and customize your print and marketing materials. Furthermore, you can explore additional features such as online printing, document creation, and digital file storage. With online access to your FedEx Office account, you can conveniently manage your printing and shipping needs from anywhere, anytime, making your experience more efficient and user-friendly.
What services does FedEx Office offer?
FedEx Office offers a wide range of services to meet all your printing, packing, and shipping needs. Whether you require professional printing and copying services, document creation, or binding and laminating, we have you covered. Additionally, we provide small businesses with convenient office supplies, including paper, pens, and envelopes. Our packing services ensure that your packages are securely wrapped and prepared for delivery, while our shipping options allow you to choose the most suitable method for your items. Furthermore, we offer online printing services, enabling you to easily upload and order prints or banners from the comfort of your own home. With our comprehensive suite of services, FedEx Office is your one-stop solution for all your printing, packing, and shipping requirements.
Can I print documents at FedEx Office?
Yes, you can easily print documents at FedEx Office. Our convenient printing services offer a hassle-free solution for all your printing needs. Whether it's a single page or a large volume of documents, we have you covered. Simply visit any of our locations and our friendly staff will be more than happy to assist you. You can also upload your documents online and pick them up later at the nearest store. We offer a wide range of printing options, including black and white or color printing, various paper sizes, and finishing touches such as binding or laminating. So, you can rely on FedEx Office for high-quality, professional printing services whenever you need them.
Top FedEx Office customer service problems
Click the link above to get answers to just about any FedEx Office customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to FedEx Office, and their purpose. Are any of these similar to the reason you are trying to call?
Clarification on computer charging: "I need to talk to somebody to find out if I went to FedEx office and they told me we can't plug in computers."- From a call lasting 9m 37s , Jul 17, 2024 6:03 PM
Incorrect package delivery: "I need help with a package that says it has been delivered, but it is the wrong package to the wrong house."- From a call lasting 2m 5s , Jul 10, 2024 5:40 PM
Seeking legal department: "Speak to someone in the legal department."- From a call lasting 2m 13s , Jul 8, 2024 1:44 PM
Creating/fixing account: "I need help creating my account and resolving a complaint."- From a call lasting 1m 48s , Jun 28, 2024 1:34 AM
Check application status: "I need to discuss my application status with HR."- From a call lasting 4m 2s , Jun 26, 2024 4:45 PM
Package claim, address issue: "I am homeless at this moment and had the package mailed to Southwest ninth Des Moines, Iowa, in care of Aaron Walker but it wasn't received."- From a call lasting 11m 7s , Jun 21, 2024 11:42 PM
Delivery tracking inquiry: "I need to track a package delivery."- From a call lasting 2m 54s , Jun 21, 2024 3:17 AM
Packaging guidance request: "But I don't know how to package that for you. Do you know how I should package that?"- From a call lasting 5m 30s , Jun 21, 2024 12:47 AM
Unsure about representative: "I need to speak with a representative."- From a call lasting 58s , Jun 21, 2024 12:45 AM
Missing package inquiry: "The package I've got all the pictures and stuff. The package is not there."- From a call lasting 8m 55s , Jun 19, 2024 5:32 PM
Conclusion and closing notes
This is FedEx Office's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FedEx Office agent. This phone number is FedEx Office's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-463-3339 include Refund, Track a Package, Return, Account Access, Missing Delivery and other customer service issues. Rather than trying to call FedEx Office first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, FedEx Office has 1 phone number. It's not always clear what is the best way to talk to FedEx Office representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FedEx Office. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FedEx Office. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.