Fastenal Co. Customer Service

Phone Number & Contact Info

Fastenal Co.'s Best Phone Number

Calls Customer Service·Most popular Fastenal Co. number

How do I talk to a live human at Fastenal Co.?

A:Calling this Fastenal Co. number should go right to a real human being

Does Fastenal Co. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fastenal Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Fastenal Co. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Fastenal Co. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Fastenal Co. operates the call center for this 507-454-5374 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fastenal Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fastenal Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fastenal Co. is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Fastenal Co.

In summation, the best day to call Fastenal Co. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fastenal Co. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Fastenal Co.

If you have time to do a bit of reading before you call Fastenal Co., we recommend you read over some of our problem-specific articles.

What is Fastenal Co.?

Fastenal Co. is a premier distributor of industrial and construction supplies. With over 2,200 branch locations across North America, Fastenal offers a comprehensive range of products including fasteners, safety equipment, power tools, janitorial supplies, and more. Catering to a diverse customer base, Fastenal serves industries ranging from manufacturing and construction to automotive and government. As a company committed to providing exceptional customer service, Fastenal focuses on establishing strong relationships with customers and ensuring prompt delivery of high-quality products. Fastenal also offers customized inventory management solutions, including industrial vending machines and online ordering, to streamline procurement processes. With its extensive product offering, distribution network, and reputation for reliability, Fastenal Co. is a trusted partner for businesses seeking efficient and cost-effective supply chain solutions.

Where are Fastenal Co. stores located?

Fastenal Co. stores are conveniently located across the United States and internationally. With over 2,200 locations, our stores can be found in various cities, suburbs, and industrial areas, catering to a wide range of customers. We have a strong presence in major cities such as New York, Chicago, and Los Angeles, as well as smaller towns and rural areas. Additionally, our international stores are located in Canada, Mexico, Europe, Asia, and Latin America. To find the nearest Fastenal Co. store, customers can use our store locator tool on our website or contact our customer service for assistance. We strive to ensure that our stores are easily accessible to meet the needs of our customers wherever they may be.

What products does Fastenal Co. sell?

Fastenal Co. is a leading industrial supply distributor that offers a wide range of products. They primarily focus on providing customers with fasteners, such as bolts, nuts, screws, and washers. In addition to fasteners, Fastenal Co. also sells a diverse selection of maintenance, repair, and operations (MRO) supplies. This includes items like cutting tools, abrasives, safety equipment, electrical supplies, janitorial supplies, and welding supplies. The company also offers a variety of material handling equipment, storage solutions, hydraulics, and pneumatic products. They strive to be a comprehensive one-stop solution for businesses, catering to various industries such as manufacturing, construction, automotive, and government entities. Fastenal Co. continually expands its product range to meet customer demands and ensure superior customer service.

Top Fastenal Co. customer service problems

Click the link above to get answers to just about any Fastenal Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Fastenal Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fastenal Co. agent. This phone number is Fastenal Co.'s best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 507-454-5374 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Fastenal Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fastenal Co. has 1 phone number. It's not always clear what is the best way to talk to Fastenal Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fastenal Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fastenal Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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