© GetHuman Inc.

Fastenal Co. Customer FAQ

Top Answers & How-to Guides

What is Fastenal Co.'s Phone Number?

The question we are asked most often is about how to talk to Fastenal Co. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Fastenal Co. customer service, get an answer now.
Contact Fastenal Co. customer service

Recent Fastenal Co. Customer Questions

Help me with my Fastenal Co. customer service issue

Order Tracking and Returns

How can I track my order?

Customers can easily track their Fastenal orders by visiting the website's shipment tracking section. By entering their order...
Read more

Can I return a product to Fastenal Co.?

Fastenal Co. has a return policy that allows returns for unused items in original packaging within a specified period, usually...
Read more

What is Fastenal Co.'s return policy?

Fastenal Co. permits returns for most items within thirty days if they are unopened and in resalable condition. Special orders...
Read more

Can I schedule deliveries for my Fastenal orders?

Fastenal Co. provides options for scheduling deliveries based on the services in your area and the nature of your order. When...
Read more

What is the procedure for handling defective products?

The procedure for addressing defective products typically involves documenting the defect, returning to the point of purchase,...
Read more

Ordering and Payments

Does Fastenal Co. offer online ordering?

Fastenal Co. does provide online ordering on its website, where customers can explore a wide array of products, search for...
Read more

Does Fastenal Co. offer bulk discounts?

Fastenal Co. does offer bulk discounts, which are determined by factors like item type and order quantity. They provide tiered...
Read more

What payment methods does Fastenal Co. accept?

Fastenal Company provides a range of payment methods, including major credit and debit cards such as Visa and MasterCard. They...
Read more

What types of payment plans does Fastenal Co. offer for business customers?

Fastenal Company offers various payment options for business clients, including credit/debit cards, invoicing, and net terms...
Read more

How can I request a custom order from Fastenal Co.?

Requesting a custom order from Fastenal Co. involves visiting their website to examine product categories. If standard products...
Read more

Products and Services

Does Fastenal Co. provide international shipping?

Fastenal Company does offer international shipping in certain cases but primarily operates within the United States. Details...
Read more

Does Fastenal Co. offer any warranties for its products?

Fastenal Co. generally offers warranties on its products, but terms can vary by item. Many items are covered by manufacturer's...
Read more

Are there any training materials available for Fastenal products?

Fastenal provides various training materials for its products, including instructional videos, manuals, and guides covering...
Read more

Does Fastenal Co. provide technical support for its products?

Fastenal Co. offers some technical support for its products, including helpful resources on its website like product...
Read more

Are there industry-specific products available at Fastenal?

Fastenal provides a diverse selection of products designed for various industries, including construction, manufacturing, and...
Read more

Promotions and Initiatives

How can I become a preferred vendor with Fastenal?

To become a preferred vendor for Fastenal, one should show reliability, quality, and competitive pricing. Familiarizing oneself...
Read more

What type of businesses typically use Fastenal products?

Fastenal caters to a broad spectrum of businesses across various sectors, primarily manufacturing, construction, maintenance,...
Read more

Does Fastenal Co. offer any seasonal promotions?

Fastenal Co. does provide seasonal promotions, which may include discounts or bundle deals related to specific times of year...
Read more

What initiatives does Fastenal Co. follow for sustainability?

Fastenal Co. actively pursues sustainability by reducing its carbon footprint, enhancing energy efficiency, and promoting waste...
Read more

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!