Factory Authorized Outlet Customer Service

Phone Number & Contact Info

Factory Authorized Outlet's Best Phone Number

800-629-3325
Toll-free·Calls Customer Service·Most popular Factory Authorized Outlet number
Q:

How do I talk to a live human at Factory Authorized Outlet?

A:Calling this Factory Authorized Outlet number should go right to a real human being
Q:

Does Factory Authorized Outlet offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Factory Authorized Outlet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Factory Authorized Outlet number should go right to a real human being
In fact, much of this information on this page is superfluous because this Factory Authorized Outlet phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Factory Authorized Outlet operates the call center for this 800-629-3325 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Factory Authorized Outlet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Factory Authorized Outlet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Factory Authorized Outlet is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Factory Authorized Outlet

In summation, the best day to call Factory Authorized Outlet is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Factory Authorized Outlet staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Factory Authorized Outlet

If you have time to do a bit of reading before you call Factory Authorized Outlet, we recommend you read over some of our problem-specific articles.

What is Factory Authorized Outlet?

Factory Authorized Outlet is an online retailer specializing in a wide range of authentic power tools, equipment, and accessories. As a trusted authorized dealer for renowned brands such as DeWalt, Makita, Milwaukee, and many others, Factory Authorized Outlet ensures customers have access to genuine products with full manufacturer warranties. With a commitment to quality and customer satisfaction, Factory Authorized Outlet offers customers the convenience of online shopping, alongside exceptional prices and a vast inventory of products to choose from. The company is dedicated to providing a seamless purchasing experience, ensuring prompt shipping and hassle-free returns. With expert customer support and industry expertise, Factory Authorized Outlet is the go-to destination for professional builders, contractors, and DIY enthusiasts seeking reliable and reputable power tools and equipment.

Top Factory Authorized Outlet customer service problems

Click the link above to get answers to just about any Factory Authorized Outlet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Factory Authorized Outlet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Factory Authorized Outlet agent. This phone number is Factory Authorized Outlet's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-629-3325 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Factory Authorized Outlet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Factory Authorized Outlet has 1 phone number. It's not always clear what is the best way to talk to Factory Authorized Outlet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Factory Authorized Outlet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Factory Authorized Outlet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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