How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Europcar phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For help from London Stansted Airport
What are the hours and when should I call?
Europcar operates the call center for this 0871 3843419 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,177 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Europcar phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Europcar staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Europcar is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 1,177 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Europcar
In summation, the best day to call Europcar is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Europcar staffs the call center well on Wednesday.
Why Customers Call Europcar
If you have time to do a bit of reading before you call Europcar, we recommend you read over some of our problem-specific articles.
Europcar is a European leader in car rental with stations in over 140 countries. To report overcharges, visit Europcar.com, click "Help," then "Europcar FAQ," and type "
Europcar's age policy for renting a car requires renters to be at least 18 years old. However, for specific vehicle categories and certain countries, the minimum age may be higher, usually 21 or 25 years old. Additionally, drivers must have held a valid driving license for at least one year. Drivers below the age of 25 may be subject to a Young Driver Surcharge which varies based on the rental location and vehicle category. It's important to note that age restrictions for certain vehicle types (luxury, specialty, or large vehicles) may apply, wherein renters must be older than the standard age limit. To obtain detailed information about the specific age policy and any additional charges, customers are advised to consult Europcar's terms and conditions or contact their call center directly.
Europcar operates with a full-to-full fuel policy for their rental cars. This means that when you pick up the vehicle, it will have a full tank of fuel, and it is expected to be returned with a full tank as well. Customers are advised to refuel the vehicle before returning it to avoid additional charges. In case the car is returned with less fuel, Europcar will charge for the missing fuel at a higher rate than the local pump prices. To ensure transparency, Europcar provides a fuel estimator on their website, helping customers estimate the fuel cost based on the vehicle category and rental duration. It is crucial for customers to comply with Europcar's fuel policy to avoid any unnecessary fees during their rental period.
Click the link above to get answers to just about any Europcar customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Europcar Customer Service Contacts
There are of course other ways to contact Europcar customer service besides the phone. Below we list the best ones, by medium.
Eruopcar Portugal Customer Care/Support email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Europcar will reply our your email.
As a last, sometimes only, resort- Europcar customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Europcar's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Europcar agent. This phone number is Europcar's best phone number because 7,062 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0871 3843419 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Europcar first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Europcar has 6 phone numbers. It's not always clear what is the best way to talk to Europcar representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Europcar. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Europcar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.