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Europcar Customer FAQ

Top Answers & How-to Guides

What is Europcar's Phone Number?

The question we are asked most often is about how to talk to Europcar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Report an Overcharge on My Account to Europcar?

Europcar is a European leader in car rental with stations in over 140 countries. To report overcharges, visit Europcar.com, click "Help,"...

Can I return my Europcar rental car to a different location?

Yes, Europcar allows you to return your rental car to a different location. We understand that travel plans can change, and therefore,...
Ask any question you have about Europcar customer service, get an answer now.
Contact Europcar customer service

Reporting

How Do I Report an Overcharge on My Account to Europcar?

Europcar is a European leader in car rental with stations in over 140 countries. To report overcharges, visit Europcar.com, click "Help,"...
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Payments

What are the accepted forms of payment when renting a car from Europcar?

Europcar accepts several forms of payment when renting a car. The accepted methods include major credit cards such as Visa, MasterCard,...
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Modifications

Can I modify or cancel my Europcar reservation online?

Yes, you can modify or cancel your Europcar reservation online. Europcar offers a convenient and user-friendly online reservation management...
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Age Policy

What is Europcar's age policy for renting a car?

Europcar's age policy for renting a car requires renters to be at least 18 years old. However, for specific vehicle categories and...
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Deposits

Do I need to provide a deposit when renting a car from Europcar?

Yes, when renting a car from Europcar, it is usually required to provide a deposit. The deposit serves as a security measure and is...
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Fuel Policy

What is Europcar's fuel policy for rental cars?

Europcar operates with a full-to-full fuel policy for their rental cars. This means that when you pick up the vehicle, it will have...
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Fees

Are there any additional fees or surcharges that I should be aware of when renting a car from Europcar?

Yes, when renting a car from Europcar, it is important to be aware of potential additional fees or surcharges. Apart from the rental...
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Driving Record

Can I rent a car from Europcar if I have points on my driving record?

Yes, you can rent a car from Europcar even if you have points on your driving record. Europcar considers each customer individually...
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Policy

What is Europcar's policy on smoking or pets in rental cars?

Europcar strictly enforces a non-smoking policy within all rental vehicles. Smoking, including vaping, is prohibited to ensure a comfortable...
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Additional Services

Does Europcar offer child safety seats or GPS navigation devices for rent?

Yes, Europcar offers child safety seats and GPS navigation devices for rent. Ensuring the safety and convenience of our customers is...
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Returns

Can I return my Europcar rental car to a different location?

Yes, Europcar allows you to return your rental car to a different location. We understand that travel plans can change, and therefore,...
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Help me with my Europcar customer service issue

Ask any question you have about Europcar customer service. We will do our best to get you answers right away.
We look to the Europcar issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Europcar issues reported to GetHuman
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