Electronic Arts Corporate Offices Phone Number 650-628-1500

Phone Number & Getting a Rep

Electronic Arts Corporate Offices number

Calls Corporate Offices·Humans don't answer· See main phone number & contact info

How do I get a human rep at this Electronic Arts number?

A:You cannot speak to real human being at this phone number. We recommend looking at their main customer service phone number and other contact information by clicking the link below.

Is this number working 24 hours?

A:This phone number works around the clock, but that's because it is just recordings. See below for more information about what those recordings say. And alternative ways to contact Electronic Arts.

All Electronic Arts customer service contact information

This is the #1 most popular Electronic Arts phone number out of 1. And nobody answers this number either. Click above to go back to the main customer service number and other contact information, including Electronic Arts email addresses, twitter handles, and live chat options.

Can I get through to a real live person at this number?

Even though this Electronic Arts number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.

This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Press 1 then 0#

Here is how our research team describes the way the Electronic Arts phone system greets you: If you know your party's extension, dial it now. For the company directory, press 1. For direct consumer sales, press 2. For employment verification, press 3. For customer support, press 5. For information regarding our address, press 6.

Calling this Electronic Arts Customer Number

By Adam Goldkamp

2014-07-29T00:00:00.000Z

It's highly unlikely that customers will be able to speak with a customer representative when calling Electronic Arts about a customer service question or concern. I recently called the California-based gaming company to seek help with a game that won't properly download. However, access to a live agent is never offered. Instead, callers are consistently directed to Electronic Arts' website.

Upon calling, customers are greeted with an automated system offering options ranging from entering in an extension number, if you know it, and accessing a company directory to pressing 2 for direct consumer sales or 5 for customer support. You can also press 9 to hear the menu again. I chose customer support and was transferred to another automated recording that directed me to visit the website to read support articles or to speak with an advisor. The recording stated that the company is unable to provide help for games over the phone and the call was immediately disconnected.

I decided to call again and try reaching someone through a different option. When I got to the automated menu, I chose the option for direct sales and again was connected to an automated recording. This time I was told to visit the website if I was calling about a promotion, rebate or existing order. In addition, the recording gave me a specific link to Electronic Art's online shop if I wanted to purchase a product. After this quick update, the call was transferred back to the main menu. I pressed 0 to see if I could be directed elsewhere and even said the words 'customer service' but all my efforts were to no avail.

Interestingly, the automated recording offers an 800 number for further assistance but when I called, I discovered the number leads to a health insurance company rather than additional support for Electronic Arts and their products. The agent who answered the phone explained that I had the wrong number and apparently this has happened more than once.

While calling Electronic Arts was unsuccessful, I visited their website as the automated system advised to see if I could contact a representative virtually. Once online, you're required to choose the game you need help with and follow a menu of prompts related to your issue. There are options for seeking help with downloading or installing games so this is at least available in a pinch. Yet I couldn't find a way to contact someone through an online chat; only an online email submission page that included no direct email address and community forum. This method, along with accessing online help articles, is seemingly the company's preferred way, perhaps the only way, to access support of any kind.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Electronic Arts Corporate Offices