Eastern Mountain Sports Customer Service

Phone Number & Contact Info

Eastern Mountain Sports's Best Phone Number

888-463-6367
Toll-free·Calls Customer Service·Most popular Eastern Mountain Sports number
Free tools for easier calling
Q:

How do I talk to a live human at Eastern Mountain Sports?

A:Calling this Eastern Mountain Sports number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Eastern Mountain Sports for you.
Q:

Does Eastern Mountain Sports offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Eastern Mountain Sports below.

Let us call and talk to Eastern Mountain Sports for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Eastern Mountain Sports phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Eastern Mountain Sports number should go right to a real human being
In fact, much of this information on this page is superfluous because this Eastern Mountain Sports phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Eastern Mountain Sports operates the call center for this 888-463-6367 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 60 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Eastern Mountain Sports at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Eastern Mountain Sports phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Eastern Mountain Sports staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Eastern Mountain Sports is Wednesday. The most busy day to call is Thursday, which averages 240% more phone calls by comparison. Again, this is based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Quietest
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Eastern Mountain Sports

In summation, the best day to call Eastern Mountain Sports is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Eastern Mountain Sports number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Eastern Mountain Sports

Information about why customers call Eastern Mountain Sports is extracted from issues that customers have reported to GetHuman.
Eastern Mountain Sports issues reported to GetHuman

Conclusion and closing notes

This is Eastern Mountain Sports's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eastern Mountain Sports agent. This phone number is Eastern Mountain Sports's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-463-6367 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Eastern Mountain Sports first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Eastern Mountain Sports has 1 phone number. It's not always clear what is the best way to talk to Eastern Mountain Sports representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Eastern Mountain Sports. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Eastern Mountain Sports. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Eastern Mountain Sports Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!