East Coast TVs Customer Service

Phone Number & Contact Info

East Coast TVs's Best Phone Number

Toll-free·Calls Customer Service·Most popular East Coast TVs number

How do I talk to a live human at East Coast TVs?

A:Calling this East Coast TVs number should go right to a real human being

Does East Coast TVs offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thu 10am-8pm, Fri 10am-2pm, Sun 10am-8pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this East Coast TVs phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this East Coast TVs number should go right to a real human being
In fact, much of this information on this page is superfluous because this East Coast TVs phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

East Coast TVs operates the call center for this 866-496-5784 phone number Mon-Thu 10am-8pm, Fri 10am-2pm, Sun 10am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this East Coast TVs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like East Coast TVs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call East Coast TVs is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call East Coast TVs

In summation, the best day to call East Coast TVs is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that East Coast TVs staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call East Coast TVs

If you have time to do a bit of reading before you call East Coast TVs, we recommend you read over some of our problem-specific articles.

What is East Coast TVs?

East Coast TVs is a reputable online retailer specializing in the sale of consumer electronics and home entertainment products. We offer a wide range of top-quality televisions, audio systems, home theater equipment, and more. As a trusted source for electronics, our mission is to provide customers with competitive prices and exceptional service. We pride ourselves on our commitment to customer satisfaction, ensuring a seamless shopping experience from start to finish. With a dedication to delivering the latest technology from leading brands, East Coast TVs aims to elevate your home entertainment experience. Whether you're looking for a cutting-edge television or high-quality audio equipment, East Coast TVs is your one-stop destination for all your electronic needs, backed by a trusted reputation in the industry.

Is there a price match guarantee?

Yes, East Coast TVs offers a price match guarantee. If you find a lower advertised price on the same brand and model TV within 30 days of your purchase, they will match or refund the price difference. They strive to provide the best prices and customer satisfaction. To request a price match, simply contact their customer service with the details of the lower price and they will review the information. This guarantee gives customers peace of mind, knowing that they are getting the best possible deal on their TV purchase from East Coast TVs.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from East Coast TVs, please contact our customer service team as soon as possible. We will work with you to arrange for a replacement or refund, depending on the issue. It is important to document any damage or defects and provide this information to our team. Please do not attempt to repair the product yourself, as this may void any warranties or return policies. We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly and efficiently. Thank you for shopping with East Coast TVs.

Top East Coast TVs customer service problems

Click the link above to get answers to just about any East Coast TVs customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More East Coast TVs Customer Service Contacts

There are of course other ways to contact East Coast TVs customer service besides the phone. Below we list the best ones, by medium.

East Coast TVs Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and East Coast TVs will reply our your email.

East Coast TVs Customer Help Desk / Web Support

eastcoasttvs.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- East Coast TVs customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is East Coast TVs's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a East Coast TVs agent. This phone number is East Coast TVs's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-496-5784 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call East Coast TVs first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, East Coast TVs has 1 phone number. It's not always clear what is the best way to talk to East Coast TVs representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for East Coast TVs. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like East Coast TVs. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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