What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product from East Coast TVs, please contact our customer service team as soon as possible. We will work with you to arrange for a replacement or refund, depending on the issue. It is important to document any damage or defects and provide this information to our team. Please do not attempt to repair the product yourself, as this may void any warranties or return policies. We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly and efficiently. Thank you for shopping with East Coast TVs.
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