What is the return policy for damaged or defective TVs?
Asked 6 months ago
At Tvszone.com, we understand that accidents happen during shipping or sometimes defects may be present in the TV received. Therefore, we have a hassle-free return policy for damaged or defective TVs. If your TV arrives damaged or defective, please notify us within 48 hours of receiving the product, providing photos or videos showcasing the issue. Our dedicated customer service team will swiftly assess the situation and guide you through the return process. We will either arrange for a replacement or provide a refund, depending on your preference. Please note that all returns must be in their original packaging, including accessories and documentation. We aim to ensure your complete satisfaction and deliver a hassle-free experience when it comes to damaged or defective TVs.
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