What is your return policy?

Our return policy at East Coast TVs is designed to provide our customers with peace of mind and ultimate satisfaction. We offer a hassle-free 30-day return period on all products, starting from the date of delivery. To be eligible for a return, the merchandise must be in its original packaging, unused, and in a resalable condition. Please note that electronic products such as televisions, computers, and audio systems are subject to a 15% restocking fee, while other items may vary. Customers are responsible for any return shipping costs unless the return is due to an error on our end. Additionally, returns must be accompanied by a valid proof of purchase. Once the returned item is received and inspected, a refund will be issued via the original payment method. We strive to ensure a smooth return process and make every effort to resolve any issues promptly.