Dr. Scholl's Schoes Customer Service

Phone Number & Contact Info

Dr. Scholl's Schoes's Best Phone Number

800-558-7614
Toll-free·Calls Customer Service·Most popular Dr. Scholl's Schoes number
Q:

How do I talk to a live human at Dr. Scholl's Schoes?

A:Calling this Dr. Scholl's Schoes number should go right to a real human being
Q:

Does Dr. Scholl's Schoes offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Dr. Scholl's Schoes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Dr. Scholl's Schoes number should go right to a real human being
Below are some clips we've found from Dr. Scholl's Schoes's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling doctor Scholes. If you are a consumer inquiring about our product, press one. If you are a retailer, please press two. For the coaching and development of our representatives, your call may be monitored or recorded."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM

The first phone menu

"Thank you for calling doctor Scholes. If you are a consumer inquiring about our product, press one.
If you are a retailer, please press two."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM

After you press 1

"For the coaching and development of our representatives, your call may be monitored or recorded.
For questions about a new or existing order, please press one.
To check the balance of a gift card, please press two."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM
In fact, much of this information on this page is superfluous because this Dr. Scholl's Schoes phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Dr. Scholl's Schoes operates the call center for this 800-558-7614 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dr. Scholl's Schoes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dr. Scholl's Schoes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dr. Scholl's Schoes is Friday. The most busy day to call is Monday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Dr. Scholl's Schoes

In summation, the best day to call Dr. Scholl's Schoes is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dr. Scholl's Schoes staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Dr. Scholl's Schoes

If you have time to do a bit of reading before you call Dr. Scholl's Schoes, we recommend you read over some of our problem-specific articles.

Are Dr. Scholl's Shoes slip-resistant?

Yes, Dr. Scholl's Shoes are slip-resistant. Designed with advanced technology and high-quality materials, our shoes offer excellent traction to reduce the risk of slips and falls. Our slip-resistant outsoles are specifically engineered with special patterns and materials to provide maximum grip on various surfaces. Whether you're walking on slippery floors or wet grounds, our shoes can help provide extra stability and confidence. We understand the importance of safety, especially in work environments or places prone to accidents. That's why our slip-resistant shoes are trusted by professionals and recommended for anyone seeking reliable footwear with added slip resistance.

Are Dr. Scholl's Shoes machine washable?

Yes, Dr. Scholl's Shoes are machine washable. We understand that regular use can lead to the accumulation of dirt and stains on your shoes, and that's why we have designed them to be easily cleaned. Before placing them in the machine, it's crucial to remove any removable insoles or inserts. For best results, we recommend washing our shoes on a gentle cycle using cold water and a mild detergent. Once the wash cycle is complete, air-drying is recommended to prevent any potential damage. Keep in mind that machine washing may slightly affect the appearance of your shoes, but it will not compromise their comfort or quality.

Are Dr. Scholl's Shoes suitable for diabetics?

Yes, Dr. Scholl's Shoes are suitable for diabetics. Our shoes are designed with the utmost care and consideration for individuals with diabetes. We understand the importance of proper foot care for diabetic patients to prevent potential complications. Dr. Scholl's Shoes provide features that promote comfort, support, and a healthy foot environment. Our shoes incorporate cushioned soles to reduce pressure and minimize the risk of developing foot ulcers. They also feature wide toe boxes to accommodate any potential swelling, as well as moisture-wicking materials to keep feet dry and prevent bacterial growth. Additionally, our shoes have removable insoles, allowing for the use of custom orthotics if necessary. Diabetic individuals can rely on Dr. Scholl's Shoes for both style and comfort while prioritizing their foot health.

Top Dr. Scholl's Schoes customer service problems

Click the link above to get answers to just about any Dr. Scholl's Schoes customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dr. Scholl's Schoes, and their purpose. Are any of these similar to the reason you are trying to call?
Return request for large shoes: "I have ordered a pair of shoes and I thought they were fine, but I find that they're too big and want to return them for a smaller size."
- From a call lasting 14m 21s , Feb 12, 2024 6:04 PM

Conclusion and closing notes

This is Dr. Scholl's Schoes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dr. Scholl's Schoes agent. This phone number is Dr. Scholl's Schoes's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-558-7614 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Dr. Scholl's Schoes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dr. Scholl's Schoes has 1 phone number. It's not always clear what is the best way to talk to Dr. Scholl's Schoes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Dr. Scholl's Schoes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dr. Scholl's Schoes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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